Account Director , EMEA (Crypto)
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Key skills for this role
About the Role
TRM Labs seeks a Sales Account Director to drive go-to-market strategy in the EMEA Private Sector market. The role involves owning the entire sales process for blockchain intelligence solutions, managing a large volume of accounts, and closing six- and seven-figure deals.
Key Skills for This Role
Responsibilities
- Connect with current and net new key stakeholders within EMEA territory and identify what matters to them
- Spearhead implementation of blockchain intelligence into customer workflows
- Own, plan, execute, and quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross sells, and expansions
- Create and execute strategic plans for territory to ensure company goals are met across key revenue and churn metrics
- Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process
- Proactively gather and prioritize customer feedback and champion it within TRM
- Develop a roster of happy customers across the region who will refer new prospects, champion TRM, and provide crucial feedback
Requirements
- At least 6+ years of experience selling SaaS products, or 2 years with expert customer domain knowledge and consulting background
- Experience with virtual currencies, applications, and their use in financial networks
- Strong knowledge of crypto native organizations and their workflows, procurement processes, and organizational structures, particularly in EMEA
- Strong customer facing presentation/listening skills with ability to establish credibility with senior executives
- Familiarity with European AML regulatory framework (e.g., 5AMLD, MiCA, FATF guidelines) and its application in financial institutions and fintechs
Full Job Posting
Build a Safer World
- TRM Labs provides AI powered intelligence solutions that help public and private sector agencies investigate and disrupt crime.
- The Sales Account Director will join a team driving TRM’s go to market strategy in the EMEA Private Sector market.
The Impact You Will Have
- Connect with current and net new key stakeholders within your EMEA territory.
- Spearhead the implementation of blockchain intelligence into customer workflows.
- Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross sells, and expansions.
- Create and execute strategic plans for your territory to ensure company goals are met.
- Hone TRM product and customer vertical subject matter expertise.
- Proactively gather and prioritize customer feedback and champion it within TRM.
- Develop a roster of happy customers across the region.
What We’re Looking For
- At least 6+ years of experience selling SaaS products, or 2 years’ experience accompanied with expert customer domain and mission knowledge and a background in consulting.
- Experience with virtual currencies, applications, and their use in financial networks.
- Strong knowledge of crypto native organizations as well as their workflows, procurement processes, and organizational structures, particularly in EMEA.
- Strong customer facing presentation/listening skills with the ability to establish credibility with senior executives.
- Familiarity with the European AML regulatory framework (e.g., 5AMLD, MiCA, FATF guidelines) and its application in financial institutions and fintechs.
- A knack for storytelling.
- Ability to operate a large volume of accounts that develop quickly.
- Excitement or fulfillment through developing meaningful client relationships.
- Adaptable and autonomous.
- Excellent communication skills.
- Collaborative.
About the Team
- Our team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights.
- We primarily use Slack, making sure to @mention colleagues for timely responses.
- Our routine includes weekly 1 on 1 meetings with managers, bi weekly team meetings, and monthly Pod meetings.
- Our team predominantly operates in the UAE GMT timezone, with some members in UK & Europe.
Learn about TRM Speed in this Position
- Rapid Opportunity Assessment: Swiftly qualify or disqualify opportunities to ensure a strong pipeline.
- Sales Campaigns: Develop two new sales campaigns each month to accelerate pipeline growth.
- Strategic Sales Planning: Regularly update and evaluate a strategic sales plan for all Tier 1 current customers.
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