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Account Development Associate
Master Halco
Kansas City, USA
Full-time
Mid
Onsite
USD 76000-84000 yearly / year
Discovered 1 weeks ago
Infor M3CRMERP
Free
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Key Skills for This Role
Infor M3CRMERP
Full Job Posting
- Competitive pay rate at $76,000-$84,000.
- Quarterly Bonus Program.
- Monday through Friday, Day Shift.
- A competitive health care plan typically starts following the 31st day of employment.
- A generous matching 401(k) plan.
- Tuition reimbursement up to $10K per academic year.
- A generous paid-time off package.
- Corporate discount opportunities and more.
- Customer relationships and sales activities.
- Interact with customers over the phone, in person and electronically.
- Provide excellent customer service by responding to customer needs quickly and accurately.
- As part of a sales team, work to grow sales and achieve branch/company sales and profitability growth goals.
- Ability to learn and sell all products and services sold by the company.
- Enter sales orders using the ERP system and work with the Branch Operations group to arrange delivery or customer pick up.
- Keep customers informed of any changes to orders such as product availability or delivery dates.
- Generate formal quotes using the ERP system to communicate material pricing and availability.
- Support Outside Sales Associates in responding to customer needs as assigned.
- Keep abreast of competitive situations and market intelligence and relay relevant information to Manager.
- Proactively place outbound phone calls to customers to generate additional orders and follow up on quotes.
- Learn and maintain proficient product knowledge to answer customers questions about product features, benefits, specification, and installation methods.
- Collect and process customer payments for COD and past due AR balances.
- Perform administrative duties related to customer orders and returns.
- Adhere to all company SOP’s and policies.
- Special projects as assigned by Manager.
- Develop strong business relationships through face-to-face sales calls.
- Travel to assigned customers to develop relationships, find opportunities to provide value and growth sales.
- Each sales call must be made with a specific purpose that can bring value to the customer.
- Find and fill the gap in what the customer desires to have vs what they currently have in their current material supplier.
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