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Account Development Associate
Master Halco
Stafford, USA
Full-time
Mid · 5+ years experience
Hybrid
USD 70000-80000 yearly / year
Discovered 1 weeks ago
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- Competitive pay rate of $70,000-$80,000 annually.
- Quarterly Bonus Program and spiffs.
- Monday through Friday, Day Shift.
- A competitive health care plan typically starts following the 31st day of employment.
- A generous matching 401(k) plan.
- Tuition reimbursement up to $10K per academic year.
- A generous paid-time off package.
- Corporate discount opportunities and more.
- Customer relationships and sales activities.
- Interact with customers over the phone, in person and electronically.
- Provide excellent customer service by responding to customer needs quickly and accurately.
- As part of a sales team, work to grow sales and achieve branch/company sales and profitability growth goals.
- Ability to learn and sell all products and services sold by the company.
- Enter sales orders using the ERP system and work with the Branch Operations group to arrange delivery or customer pick up.
- Keep customers informed of any changes to orders such as product availability or delivery dates.
- Generate formal quotes using the ERP system to communicate material pricing and availability.
- Support Outside Sales Associates in responding to customer needs as assigned.
- Keep abreast of competitive situations and market intelligence and relay relevant information to Manager.
- Proactively place outbound phone calls to customers to generate additional orders and follow up on quotes.
- Learn and maintain proficient product knowledge to answer customers questions about product features, benefits, specification, and installation methods.
- Collect and process customer payments for COD and past due AR balances.
- Perform administrative duties related to customer orders and returns.
- Adhere to all company SOP’s and policies.
- Special projects as assigned by Manager.
- Develop strong business relationships through face-to-face sales calls o Travel to assigned customers to develop relationships, find opportunities to provide value and growth sales. Each sales call must be made with a specific purpose that can bring value to the customer o Find and fill the gap in what the customer desires to have vs what they currently have in their current material supplier. Determine what motivates each customer to purchase and respond accordingly o Report face to face sales call summary information using the company’s CRM system.
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