Account Delivery Operations Specialist
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Key skills for this role
About the Role
Oivan Group is looking for an Account Delivery Operations Specialist to support daily operations of a large strategic account in Riyadh. You will coordinate delivery, reporting, meetings, and finance follow-up.
Key Skills for This Role
Responsibilities
- Support day to day account operations and delivery coordination activities across multiple teams and workstreams
- Follow up on project actions, blockers, deadlines, approvals, submissions, and pending items
- Coordinate with delivery teams, project managers, technical teams, finance teams, vendors, and client stakeholders
- Prepare regular status reports, trackers, dashboards, progress updates, and account level summaries
- Support the preparation of presentations for internal meetings, client meetings, executive reviews, and governance sessions
- Prepare meeting agendas, minutes of meetings, action logs, decision logs, and follow up trackers
- Track delivery progress, team updates, risks, issues, dependencies, and open actions
- Support customer related follow ups and help ensure client requests are tracked and addressed
- Maintain organized records, files, reports, trackers, and supporting documentation
- Coordinate and follow up on invoices, purchase orders, approvals, and finance related documents
- Work full time onsite at the client office in Riyadh
Requirements
- Minimum 2+ years of experience in project coordination, delivery coordination, account coordination, administration, reporting, finance coordination, or a similar role
- Strong follow up, coordination, and ownership skills
- Strong organizational skills and attention to detail
- Good communication skills in Arabic and English
- Strong skills in Microsoft Excel, PowerPoint, and Word
- Ability to work independently with minimal supervision
- Good understanding of project based delivery environments
- Basic understanding of software development and technical projects
Full Job Posting
Position Summary
- We are looking for a reliable, proactive, and organized Account Delivery Operations Specialist to support the daily operations of a large strategic account.
- This role will support account operations, delivery follow up, customer related topics, reporting, presentations, meeting coordination, documentation, finance follow up, and routine operational activities.
- The ideal candidate should be able to take ownership of assigned tasks, follow up independently, and help close operational and administrative gaps without requiring continuous reminders.
Key Responsibilities
- Support day to day account operations and delivery coordination activities across multiple teams and workstreams.
- Follow up on project actions, blockers, deadlines, approvals, submissions, and pending items.
- Coordinate with delivery teams, project managers, technical teams, finance teams, vendors, and client stakeholders.
- Prepare regular status reports, trackers, dashboards, progress updates, and account level summaries.
- Support the preparation of presentations for internal meetings, client meetings, executive reviews, and governance sessions.
- Prepare meeting agendas, minutes of meetings, action logs, decision logs, and follow up trackers.
- Track delivery progress, team updates, risks, issues, dependencies, and open actions.
- Support customer related follow ups and help ensure client requests are tracked and addressed.
- Maintain organized records, files, reports, trackers, and supporting documentation.
- Coordinate and follow up on invoices, purchase orders, approvals, and finance related documents.
- Ensure finance and administrative documents are completed, submitted, and followed up properly.
- Work full time onsite at the client office in Riyadh.
Required Skills and Competencies
- Strong follow up, coordination, and ownership skills.
- Ability to work independently with minimal supervision.
- Strong organizational skills and attention to detail.
- Good communication skills in Arabic and English.
- Ability to coordinate with internal teams, clients, vendors, and finance stakeholders.
- Good understanding of project based delivery environments.
- Basic understanding of software development, technical projects, releases, incidents, change requests, and delivery lifecycle.
- Strong skills in Microsoft Excel, PowerPoint, and Word.
- Ability to prepare clear reports, trackers, calculations, documentation, and presentations.
- Ability to summarize information clearly for management and customer meetings.
Qualifications
- Bachelor’s degree in business administration, Finance, Project Management, Information Systems, Computer Science, or a related field is preferred.
- Minimum 2+ years of experience in project coordination, delivery coordination, account coordination, administration, reporting, finance coordination, or a similar role.
- Experience working in software delivery, IT services, digital platforms, or project based environments is preferred.
- Experience with invoices, project documentation, trackers, reports, presentations, and stakeholder follow up is preferred.
Technical and Tool Skills
- Microsoft Excel: required.
- Microsoft PowerPoint: required.
- Microsoft Word: required.
- Power BI: preferred.
- Jira or similar project tracking tools: preferred.
- Confluence or SharePoint: preferred.
- Reporting and dashboard preparation: preferred.
- Invoice and document tracking: required.
- Finance and administrative coordination: preferred.
Work Arrangement
- Full time position.
- Full time onsite presence is required at the client office in Riyadh.
- Remote or hybrid work is not applicable.
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