Academic Programs Coordinator

Applicant Guidance & Information

Job Summary

What you will do

• Promotes the program to prospective students by attending events, and organizing and tracking other program recruitment activities. •Serves as the first point of contact for students, and/or faculty, departments, prospective students, parents of students, external and internal contacts regarding programs. •Advises students on academic program planning, course selection, registration, and program completion requirements. •Organizes and administers processes that relate to student progression such as processing applications, grade completion, eligibility to graduate, convocation etc. •Participates in the development of co-curricular and/or experiential learning activities. •Provides administrative support to department including, maintaining files and student records, scheduling meetings and appointments, travel and accommodation booking, RTP (renewal, tenure and promotion) process, preparing agendas, course preparation, archiving, security and access tracking, maintaining security and access protocols, supply and merchandise inventory. •Refers students to the appropriate services for assistance (e.g., Student Wellness Services, Career Services etc.) •Provides administrative, secretarial and/or procedural support for committee(s), including agenda preparation, scheduling meetings, minute taking, recording keeping, applicant review/assessment, interview scheduling, training, tracking of action items and deliverables. •Writes and posts updates on a variety of platforms, including social media accounts, internal Wiki’s, networking platforms, webinars, etc. •Maintains and updates departmental and/or unit website(s). •Develops a variety of orientation and/or promotional materials, assesses the effectiveness of materials. •Coordinates and organizes academic related events, including meetings, workshops, webinars, conferences, orientations, information and/or teaching sessions, and guest lectures. •Acts at the department timekeeper, tracking absences, vacation requests, leaves of absence etc. •Builds and maintains relationships with key stakeholders in other departments/units/industries. •Coordinates international exchanges, work-study internships, field trips, and experiential learning including field schools. •Coordinates accommodations and consideration requests. •Other duties as required in support of the department and/or unit. Required Education • Four-Year Bachelor Degree or equivalent. Required Experience • More than 3 years and up to and including 5 years of experience. Consideration may be given to an equivalent combination of education and experience. Job Knowledge and Requirements •Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience. •Provide consultation and advice on non-straightforward and/or complex issues. •Interaction with others typically requires interpersonal skills and the ability to understand and influence. •Adapt messages to meet the needs of the intended audience. •Build relationships, trust and credibility. •Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion. •Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives. •Participate in project team meetings and develop individual project plans. •Lead procedural or technological change within a unit. •Identify new problems and seek information and input to fully understand the cause of problems. •Identify opportunities to improve the effectiveness and efficiency of work processes. •Draw logical conclusions and provides opinions and recommendations. •Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning. •Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.

Employment Equity and Accessibility Statement