A Reception cum Telemarketing
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Key skills for this role
About the Role
City Alpha Care is hiring a Reception cum Telemarketing professional to manage front desk duties, make outbound calls, and support administrative tasks. The role requires excellent communication skills in English and Tagalog, and proficiency in MS Office and CRM software.
Key Skills for This Role
Responsibilities
- Greet visitors, answer and direct calls, manage incoming/outgoing mail and deliveries
- Make outbound calls to generate leads, promote services, and book appointments or consultations
- Handle customer inquiries, provide information on plan benefits and resolve concerns
- Maintain client databases and support sales or management team with paperwork
Requirements
- Excellent verbal communication in English (Tagalog highly advantageous)
- Confident, persuasive phone manner
- Familiarity with MS Office (Word, Excel) and CRM/database software
- Presentable, organized, and customer focused demeanor
- Ability to multitask in a fast paced environment
Full Job Posting
Core Responsibilities
- Front Desk Management: Greet visitors, answer and direct calls, and manage incoming/outgoing mail and deliveries.
- Telemarketing & Sales: Make outbound calls to generate leads, promote services, and book appointments or consultations.
- Customer Service: Handle customer inquiries, provide information on plan benefits and resolve concerns.
- Administrative Support: Maintain client databases and support the sales or management team with paperwork.
Key Requirements
- Communication Skills: Excellent verbal communication in English (TAGALOG is highly advantageous) with a confident, persuasive phone manner.
- Tech Proficiency: Familiarity with MS Office (Word, Excel) and CRM/database software.
- Interpersonal Skills: A presentable, organized, and customer focused demeanor with the ability to multitask in a fast paced environment.
Pay
- AED 2,000.00 AED 4,500.00 per month
Work Location
- In person
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