"Incident Manager (Service Desk)" Jobs in UAE

The IT Service Desk Analyst acts as the single point of contact for all IT-related inquiries and issues for Multiplex Employees globally. The primary objective of this role is to ensure seamless IT operations that enable

The IT Service Desk Analyst acts as the single point of contact for all IT-related inquiries and issues for Multiplex Employees globally. The primary objective of this role is to ensure seamless IT operations that enable

Front Desk Agent

VOGO - ABU DHABI GOLF RESORT AND SPAL.L.C - O.P.C · Abu Dhabi

Main Duties & Responsibility Safety and Security Notify your manager-supervisor immediately in the event of work-related incidents or any other injuries. Discern and rectify haz...

CloudJune Technologies LLC is hiring an ITSM Manager to lead IT service operations, including service desk, incident management, change management, and field support. The role requires 8-12 years of IT service operations

Service Desk Associate

Sukoon Insurance · Dubai

Sukoon Insurance is hiring a Service Desk Associate for a 1-year contract to provide first-level IT support, incident management, and service request fulfillment. The role requires 4+ years of experience in service desk/

Director - Customer Support Center (UAE National)

Moro Hub · Dubai

Moro Hub is seeking a Director to lead the Customer Support Center, including NOC, Service Desk, and Customer Support functions. The role requires 15+ years of experience in operational leadership, ITIL certification, an

Finclutech FZO is hiring a Junior/L1 Service Desk Engineer in Dubai to serve as the first point of contact for IT support, monitoring dashboards, and handling incidents. Requires 1-3 years of experience or relevant inter

Lupin Limited seeks a part-time hybrid IT Manager to oversee IT operations, including network and server infrastructure, user support, and incident resolution. The role involves managing system performance, data security

Senior Application Support Engineer

UnfoldHR · Abu Dhabi Emirate

UnfoldHR is seeking a Senior Support Engineer for a leading financial services organization in Abu Dhabi to manage mission-critical banking applications. The role requires strong expertise in production support, incident

Director, Information Technology - Data Analytics & AI Strategy

KERZNER INTERNATIONAL LIMITED · Dubai

Kerzner International seeks a Director of IT to define and execute data and AI strategy, leading scalable data architectures, advanced analytics, and AI-driven solutions. This role requires close collaboration with senio

IT Service Operations Manager

Staff Connect Information Technology Consultants · Dubai

The Manager, IT Service Operations owns the operational backbone of the Infrastructure & Cybersecurity function. This role leads service desk operations, incident management, ch...

IT Support Specialist (L1) - 6 Months Contract

Hays · Dubai

Hays is seeking an IT Support Specialist (L1) for a 6-month contract in Dubai. You will provide first-line technical support for desktops, networks, Office 365, and printers, manage incidents via ITIL processes, and assi

IT Service Operations Manager

Staff Connect UAE · Dubai

Staff Connect UAE is seeking an IT Service Operations Manager to own the operational backbone of the Infrastructure & Cybersecurity function. The role leads service desk operations, incident management, change management

Help Desk Support Officer

Astek · Dubai

Astek is seeking a Help Desk Support Officer for a client in Dubai. You will manage incidents and service requests, own ticket lifecycles and SLA adherence, and coordinate escalations to L2/L3 teams. Requires 3-5 years o

IT Service Desk Specialist (13323)

Watches of Switzerland Group PLC · Narborough

Watches of Switzerland Group PLC is looking for an IT Service Desk Specialist to handle day-to-day IT enquiries from retail and support colleagues. The role involves first-line support using remote desktop tools, trouble