"Contact Centre Operations" Jobs in UAE

Contact Centre Operations

LanceSoft Middle East · Dubai

LanceSoft Middle East seeks a Contact Centre Operations professional for a 3-4 month contract in Dubai. The role requires contact centre/customer service experience, preferably in banking or financial services, with skil

SkyCargo Contact Centre Operations Officer

The Emirates Group · Dubai

Job Purpose With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. Within this role you will ensure effective day-to-day contact centre operations

SkyCargo Contact Centre Operations Officer - Emiratisation

Emirates · Dubai

Job Purpose With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. Within this role you will ensure effective day-to-day contact centre operations

AVP, Contact Centre Operations (Emiratized Role)

First Abu Dhabi Bank (FAB) · Abu Dhabi

▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy. ▪ Pro

Manager, Contact Centre Operations

First Abu Dhabi Bank (FAB) · Dubai

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Company Description FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, a

Resource Planning Coordinator (Emiratisation)

Emirates · Dubai

Emirates is seeking a Resource Planning Coordinator to support Global Connect Resource Planning by analyzing arrival patterns, volume forecasts, and staff occupancy. You will manage real-time operations, maintain agent s

Sr. Hardware Engineer

ARENCO REAL ESTATE CO. L.L.C · Dubai

2.1 Avaya IP Telephony & Unified Contact Centre Install, configure, and maintain Avaya IP Office PABX systems across all group locations. Administer Avaya endpoints: IP phones, ...

Walk-in Interview: Center Manager 12th July (Education Field)

MECCADEMIA EDUCATION INSTITUTE · Dubai

WALK IN DETAILS: 12th July Sunday - 10.30 am to 2.00 pm Venue: Meccademia Education Institute, 2nd Floor, 209, C Block, Al-Karama, Dubai, UAE Contact #04-3370568 A reputed educa...

Resource Planning Coordinator

The Emirates Group · Dubai

Emirates is looking for a Resource Planning Coordinator to support Global Connect Resource Planning by analyzing data, managing real-time operations, and preparing reports. The role requires experience in contact centre

Resource Planning Officer

The Emirates Group · Dubai

Emirates Group is looking for a Resource Planning Officer to ensure maximum network resource productivity and efficiency. The role involves developing forecasts, schedules, and reports for contact centres and retail offi

Resource Coordinator

The Emirates Group · Dubai

dnata is looking for a Resource Coordinator to support the Mission Control Team by analyzing call trends, producing forecasts, and recommending resource requirements to achieve service levels. The role requires resource

Botaty seeks a Senior MIS/Data Analyst to own the end-to-end data lifecycle for contact centre and business operations. The role combines BI engineering (Power BI, Microsoft Fabric, Azure), AI/automation (Power Automate,

Head of Customer Service

Money, Inc. · Dubai

Money, Inc. is seeking a strategic leader to oversee global call centre operations for its telecoms business. The role requires 10+ years managing large-scale, multisite contact centres, with expertise in customer experi

Country Head of Voice & Virtual (UAE national)

Standard Chartered · Dubai

Standard Chartered seeks an experienced leader to head Voice and Virtual operations within Wealth and Retail Banking. The role involves strategic leadership of the Client Care Centre, overseeing service, sales, and gover