"Contact Center Team Lead" Jobs in UAE

Fakeeh University Hospital Dubai seeks a Contact Center Team Lead to oversee daily operations, supervise a bilingual team, and ensure high-quality patient interactions. The role requires 3-5 years of healthcare contact c

Team Lead Contact Center

Fakeeh Care Group · Dubai

Fakeeh Health is seeking a Team Lead Contact Center to join their network of patient-focused facilities in Dubai. The role involves leading a contact center team within a healthcare group committed to person-centered car

Team Lead Contact Center

Fakeeh University Hospital · Dubai

Fakeeh University Hospital is seeking a Contact Center Team Lead to oversee daily operations, ensuring high-quality patient interaction and service excellence. The role requires strong leadership skills, healthcare exper

Associate / Associate Director – MEP (Data Centres)

WSP in the Middle East · Dubai

WSP is seeking an experienced MEP engineer to lead data center projects in the Middle East. You will serve as the single point of contact for technical aspects, lead designs across electrical and mechanical disciplines,

Contact Center Manager

Sobha LLC · Dubai

Lead, manage, and motivate a team of minimum 15 contact center agents handling inbound/outbound customer interactions. Monitor daily operations to ensure service levels, product...

Dubai Insurance TPA is hiring an Assistant Manager for Customer Care Operations to lead day-to-day operations across multi-channel contact centers. The role involves managing supervisors and teams, driving performance KP

Contact Center Supervisor

Sobha Realty · Dubai

Sobha Realty seeks an experienced Contact Center Supervisor to lead a team of 15+ agents in a real estate environment. The role involves managing daily operations, driving performance metrics, coaching agents, and ensuri

Senior Lead, Contact Center Tech (Voice, Video & Chat) - Emiratised Role

First Abu Dhabi Bank (FAB) · Abu Dhabi

General Functional Responsibilities Provide visionary leadership to cross-functional technology teams, fostering a culture of innovation and agility. Continuously benchmark against industry best practices and emerging

Administrative Receptionist

German Neuroscience Center FZ-LLC · Dubai

Administrative Receptionist in position in leading, well-reputed center for Neurology, Psychiatry, Psychology in Dubai Summary: We are seeking a professional, organized, and patient-focused Administrative Receptionist to

Contact Center Operations Manager

Cleveland Clinic Abu Dhabi · Abu Dhabi Emirate

JOB SUMMARY The Operations Manager, Contact Center is responsible for managing the day-to-day operations of the Contact Center, ensuring high performance across all service channels, including appointment scheduling, cal

Manager, Call Center

Sukoon Insurance · Dubai

Job Summary: Efficiently lead the Contact Centre’s team to continuously improve Customer Service & Production through consistent delivery of superior customer experience. Support the Contact Centre Head in ensuring adh

Senior Lead, Contact Center Tech (Voice, Video & Chat) - Emiratised Role

First Abu Dhabi Bank (FAB) · Abu Dhabi

General Functional Responsibilities Provide visionary leadership to cross-functional technology teams, fostering a culture of innovation and agility. Continuously benchmark against industry best practices and emerging

Lead Backend Engineer (Microsoft Stack)

Andersen · Abu Dhabi

Andersen is seeking a Lead Backend Engineer (Microsoft Stack) for a project building a Teams-based contact center on Azure, ensuring scalable, reliable, and high-performance real-time communication solutions. The custome

Lead, Cyber Security Engineer -UAE National

TAQA Group · Abu Dhabi

Job Summary: To configure, manage, operate, and administer the Security Information and Event Management/Security Orchestration, Automation, and Response (SIEM/SOAR) management solution. This role serves as the point of

Cargo Contact Center & Control Tower Manager

Etihad · Abu Dhabi

Job Description Synopsis Lead and direct the 24/7 Network Control Tower and Cargo Contact Centre teams that provides day-to-day control, live monitoring and proactive follow up of global network shipments, operational pe