"Contact Center Specialist" Jobs in UAE

IT Max Global is looking for a Contact Center Specialist in Dubai to set up pre-sales and implement call center solutions. The role requires 4-8 years of experience with Avaya/Cisco telecom systems, PBX, IVR, CTI, SBC, S

Contact Center Operations Specialist

Wolverine Worldwide · Rockford

Wolverine Worldwide is hiring a Contact Center Operations Specialist to support contact center operations, including technologies and analytics. The role involves system implementation, reporting, and vendor management.

Specialist - Enterprise Contact Center

Binghatti · Dubai

Binghatti is one of the UAE’s most dynamic and fast-growing property brands, headquartered in Dubai. We’re known for bold architecture, visionary design and partnerships with global luxury icons such as Bugatti, Mercedes

Develop and execute product strategies for contact center automation, enhance customer experience, and implement AI solutions while managing stakeholder communications.

Position: Call Center Agent Department: Customer Service / Contact Center Location: United Arab Emirates Job Summary: The Call Center Agent will be responsible for handling cust...

IT Max Global is seeking a Contact Center Specialist to set up pre-sales and implement call center solutions. You will maintain telecommunication systems including PBX, IVR, CTI, SBC, SIP, and unified messaging, and supp

Customer Engagement Specialist

BRAU. · Dubai

BRAU. is looking for a Customer Engagement Specialist to manage communications across WhatsApp, Instagram, calls, emails, and online bookings. The role requires strong customer service skills, fluency in English and Arab

Customer Onboarding Specialist

ZIWO · Dubai

ZIWO, a leading cloud contact center solution in the GCC, seeks a Customer Onboarding Specialist to support new clients during their onboarding experience. The role requires a bachelor's degree, 2+ years of customer serv

Brau seeks a Customer Engagement Specialist to manage communications across WhatsApp, Instagram, calls, emails, and online bookings. The role requires strong customer service skills, complaint resolution, and meeting sal

Workforce Management Specialist

DMX HR CONSULTANCY · Dubai

DMX HR CONSULTANCY is seeking a detail-oriented Workforce Management Specialist to support workforce planning, forecasting, scheduling, and real-time management for a multi-channel contact center. The role requires 1-3 y

About the Role We are looking for a high‑performing Call Center & Sales Specialist to manage and convert all paid media leads generated through our marketing campaigns. You will be the first point of contact for clients

Quality Assurance Specialist

TP · Dubai

Quality Assurance Analyst (Call Center) As a Quality Assurance Analys t, you play a key role in ensuring exceptional customer experience by monitoring interactions, maintaining quality standards, and driving continuous i

Customer Onboarding Specialist

ZIWO · Dubai

🕒 Type: Full-time 💼 Department: Revenue 💻 Work Setup: On-site About ZIWO ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single int

Customer Service Specialist French Speaker (Remote)

TalentWorldGroup Plc. · Abu Dhabi

Training Start Date: 29/05/2026 tentative Contract: Freelance Cooperation Agreement About TalentWorldGroup At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, w

Customer Service Specialist French Speaker (Remote)

TalentWorldGroup Plc. · Abu Dhabi

Training Start Date: 26/05/2026 tentative Contract: Freelance Cooperation Agreement About TalentWorldGroup At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, w