"Call Centre Quality Specialist" Jobs in UAE

The role involves ensuring quality in contact center operations, developing service standards, and conducting audits, requiring strong technical knowledge and a Bachelor's Degree.

Call Centre Agent/Customer Service Representative (Escalation Specialist)- Arabic Speakers

TASC Outsourcing · Dubai

TASC Outsourcing is hiring an Arabic-speaking Call Centre Agent / Customer Service Representative (Escalation Specialist) for a 6-month extendable contract in Dubai. The role involves handling customer inquiries, complai

Quality Assurance Specialist (UAE National)

Commercial Bank of Dubai · Dubai

Job Purpose Evaluate and monitor the quality of calls, chat, and Transaction audit for contact Centre staff while providing feedback and coaching for improvement. Job Accountabilities Responsible for call monitoring, co

Senior Quality Assurance Specialist (UAE National)

Commercial Bank of Dubai · Dubai

Job Purpose Evaluate and monitor the quality of calls, chat, and Transaction audit for contact Centre staff while providing feedback and coaching for improvement. Job Accountabilities Responsible for call monitoring, co

Dubai, Dubai, AE Senior Permanent ID: 100457 ### DESCRIPTION JOB PURPOSE Evaluate and monitor the quality of calls, chat, and Transaction audit for contact Centre staff while providing feedback and coaching for improveme

The Role JOB PURPOSE Evaluate and monitor the quality of calls, chat, and Transaction audit for contact Centre staff while providing feedback and coaching for improvement. JOB ACCOUNTABILITIES - Responsible for call moni

Manage contact center operations, ensure customer service excellence, develop service standards, and conduct audits with a preferred bachelor's degree.