"Customer support - Trainer" Jobs in India

Customer support - Trainer

DrinkPrime · Bengaluru

The trainer’s responsibilities include: 1. Conducting new hire training for chat support agents 2. Driving refresher training sessions for existing agents 3. Improving communication quality and empathy in chats 4. Traini

Customer 360 Data Intelligence-HO & SUPPORT-Customer 360

Kotak Mahindra Bank Ltd · Mumbai

Data Collection and Management Gather data from multiple sources such as SFDC CRM systems, databases, Excel files, and business applications. Ensure accuracy, completeness, and consistency of data. Maintain and update ma

Team Member-Customer Experience-HO & SUPPORT-Customer 360

Kotak Mahindra Bank Ltd · Bengaluru

Role Overview This role leads the design, implementation, and governance of customer experience measurement systems across the bank, including NPS®, TNPS®, RNPS®, and other CX metrics. In addition to analytics, the role

Customer Service Manager-SUPPORT SERVICES-Customer Service

Kotak Mahindra Bank Ltd · Mumbai

Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL–Grade M3 –Location-Mumbai Job Role: Monitoring and Evaluation: Regularly monitor emails and calls to evaluate performance and identify a

Customer Support - CMS-HO & SUPPORT-CMS

Kotak Mahindra Bank Ltd · Thāne

Department Cash Management Services Location Mumbai Number of Positions 4 Reporting Relationships Team Leader Position Grade Assistant Manager/Deputy Manager/Manager The CMS Customer Service including Activation of the c

Customer Support - CMS-HO & SUPPORT-CMS

Kotak Mahindra Bank Ltd · Thāne

Department Cash Management Services Location Mumbai Number of Positions 4 Reporting Relationships Team Leader Position Grade Assistant Manager/Deputy Manager/Manager The CMS Customer Service including Activation of the c

Sr. Associate - Customer Care - Sales & Support 5B

Genpact · Dongargarh

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI G

Customer Engagement Support

JAGGAER · Hyderabad

About JAGGAER JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and int

Sr Associate Customer Support Analyst (AI/ML Application Support)

Workday · Pune

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a

Customer Support Analyst (AI/ML Application Support )

Workday · Pune

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a

Manager - Customer Support (voice & Non-Voice process)

Carrier · Bengaluru

Role: Manager - Customer Support (Voice & Non-Voice process) Location: Bangalore, India Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energ

Customer Service Support Advisor (Kolkata, IN, 700156)

British Telecommunications PLC · Kolkata

About the role The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some s

1st Line Customer Support Engineer

Forterro · Bengaluru

Responsibilities Respond to customer inquiries through phone, chat, and email. Research, diagnose, and resolve issues using support tools and documented procedures. Escalate complex issues to senior team members or 2nd L

Customer Support Analyst (AI/ML Application Support )

Workday · Pune

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and

Sr Associate Customer Support Analyst (AI/ML Application Support)

Workday · Pune

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and