"Agent - SC Escalations" Jobs in India

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights an

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights an

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About Accenture Accenture is a global prof

Job Title: PRODUCTION AGENT L1 City: Mumbai State/Province: Maharashtra Posting Start Date: 9/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company f

Support Analyst

EXL · Pune

Technical Skills knowledge of Hadoop ecosystem: Oozie Workflow Manager, Apache Hive, Apache Spark — job monitoring, resubmission, and basic troubleshooting. Familiarity with Apache Airflow: DAG monitoring, task failure i

Support Lead/Coordinator

EXL · Pune

Technical Skills Experience with Hadoop ecosystem: Oozie Workflow Manager, Apache Hive, Apache Spark. Working knowledge of Apache Airflow, Managed File Transfer (MFT), and Jenkins CI/CD pipelines. Familiarity with AWS cl

HCLTech Hiring for US Healthcare Medical Billing -Senior Manager \_ Chennai Location : Chennai Shift - US Shift Experience:14 to 19 Years RESPONSIBILITIES : Manage day-to-day operations and direct the te

ISG Technical Lead Pune

Concentrix · Pune

Job Title: ISG Technical Lead Pune Job Description The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).Essential Functions/Core ResponsibilitiesProv

Dispatch; Cross Border Trucking Operations Control; Dispatch (Heavy Weight); On Road Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and complian

Description The Role As a Technical Support Agent, you are the primary escalation point for Brivo’s certified dealer network. You aren't just answering tickets; you are a virtual consultant helping on-site technicia

Skill required: Language Translation - Customer Service Designation: Customer Service Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years Language - Ability:Spanish - Expert Ab

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to me

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to me

Senior Executive

EXL · Gurugram

Key Responsibilities Handle complex and escalated customer interactions related to Air, Hotel, Car, Rail, exchanges, refunds, and policy exceptions Provide expert guidance on fare rules, ticketing, exchanges, refunds, an

Assistant Manager-Back Office-Customer Service

EXL · Gurugram

Proven experience in the Travel Domain with exposure to GDS system Amadeus, SABRE, Apollo, Galileo preferable in SABRE Strong understanding of travel operations, including booking, ticketing, refunds, exchange policies E