"Resolutions Lead" Jobs in Dubai, UAE & GCC

Resolutions Lead

Affirm · Calgary

Affirm is hiring a Resolutions Lead to own the strategy, configuration, and daily management of the collections dialer environment. The role requires 3+ years of Five9 dialer management experience and strong understandin

Customer Service Manager

Athletic Knit · Toronto

Athletic Knit seeks a Customer Service Manager to lead an established team of 18, serving as the primary link between Sales, Production, Graphics, and Shipping. The role drives exceptional customer experience, operationa

Team Lead, Customer Service

Commissioner for Complaints for Telecommunication Services · Ottawa

The Commission for Complaints for Telecom-television Services (CCTS) is hiring a Team Lead, Customer Service to lead a team of Customer Service Representatives in a contact center. You will monitor performance, provide c

Sr. Manager, Product Management-Tech, Amazon Customer Service

Amazon · Toronto

Amazon is seeking a Sr. Manager, Product Management-Tech to own the product strategy for the associate customer service platform. The role involves building an AI-native agent experience, driving workflow simplification,

CCTS is seeking a Team Lead, Customer Service to lead a team of Customer Service Representatives in Ottawa. You will monitor performance, provide coaching, resolve escalations, and ensure consistent service delivery. Req

Product Manager, Data and Identity

TransUnion · Burlington

TransUnion is hiring a Product Manager to lead its core identity platform, focusing on identity resolution, data quality, and system performance. The role requires 5-8+ years of product management experience with data-in

Toronto Hydro is seeking a Director of Customer Services & Operations to lead end-to-end customer experience, engagement, and operations strategy. You will drive transformation, operational excellence, and data-driven in