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CCaaS Functional Consultant

AccentureToronto, CANFull TimeMid1 weeks ago

Amazon ConnectCCaaS PlatformsRequirements DocumentationBusiness Process AnalysisUser StoriesCRM Platforms (Salesforce, Dynamics, ServiceNow)

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Accenture Song is seeking a CCaaS Functional Consultant with experience in Amazon Connect to support the design and delivery of next-generation contact center and agentic AI experiences. The role involves functional anal

CCaaS Functional Consultant

Accenture · Toronto

MidFull Time

Skills

Amazon ConnectCCaaS PlatformsRequirements Documentation

1 weeks ago

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