Zuora Architect

• Solution Architecture – Designing end‑to‑end, scalable Zuora and enterprise system solutions aligned with business requirements.
• Systems Thinking – Managing interconnected billing, finance, product, and technology domains while anticipating downstream impacts.
• Analytical Leadership – Evaluating complex problems, assessing trade‑offs, and driving data‑informed architectural decisions.
• Communication – Clearly conveying technical concepts and architectural decisions to technical and non‑technical stakeholders.
• Problem Solving – Identifying root causes and resolving complex billing, system, and integration challenges.
• Collaboration – Working effectively across Finance, Product, Sales Operations, and Engineering to achieve business objectives.
• Technical Authority – Serving as a Zuora subject‑matter expert who defines standards and governs platform design.

• Platform Reliability & Accuracy – Maintain high billing and invoicing accuracy with minimal defects, rework, or revenue leakage resulting from Zuora configuration or integrations.
• Subscription & Pricing Enablement – Enable timely launch of new products, pricing models, and packaging strategies by delivering scalable and reusable Zuora designs that meet business requirements.
• Architecture Quality & Scalability – Ensure Zuora architecture supports business growth through reduced configuration complexity, improved performance, and adherence to defined architectural standards.
• Revenue & Finance Alignment – Support compliant revenue recognition and financial close processes by aligning Zuora billing design with Finance and Revenue Accounting requirements (e.g., ASC 606).
• Integration Stability – Maintain stable, well‑governed integrations between Zuora and upstream/downstream systems, minimizing integration failures and manual workarounds.
• Time‑to‑Market for Initiatives – Reduce time to deliver complex initiatives (product launches, billing transformations, M&A integrations) through effective architectural planning and governance.
• Operational Efficiency – Decrease manual billing operations and exceptions by improving automation, configurability, and reuse within the Zuora platform.
• Change Quality & Risk Management – Minimize production issues caused by platform changes through strong design reviews, impact analysis, and governance practices.
• Documentation & Knowledge Transfer – Maintain accurate and up‑to‑date architecture documentation, enabling operational teams to support, extend, and troubleshoot the platform effectively.
• Stakeholder Satisfaction – Achieve high satisfaction ratings from Finance, Product, Sales Operations, and Engineering stakeholders regarding Zuora solution design and delivery.

• 8–12+ years of experience in enterprise billing or financial systems.
• 5–7+ years of deep experience with the Zuora platform.
• Proven experience as a solution or technical architect in SaaS environments.
• Leverage AI-enabled tools and automation to support daily tasks and productivity.
• Commitment to continuous learning in digital and AI literacy.

• Experience leading or governing large‑scale Zuora implementations in complex, global SaaS environments.
• Deep understanding of subscription lifecycle management, recurring revenue models, and usage‑based pricing.
• Hands‑on experience with Zuora CPQ, Zuora Revenue, and advanced product catalog design.
• Strong knowledge of revenue recognition principles and operational alignment with ASC 606.
• Experience integrating Zuora with enterprise systems such as Salesforce, ERP platforms (e.g., NetSuite, SAP, Oracle), and data warehouses.
• Proven ability to lead cross‑functional design discussions and influence architectural decisions across Finance, Product, Sales Operations, and Engineering.
• Experience supporting billing transformations, pricing modernization initiatives, or M&A system integrations.
• Ability to balance architectural governance with agile delivery in fast‑moving business environments.
• Prior experience mentoring or guiding billing analysts, solution designers, or junior architects.
• Zuora certifications or formal training (Billing, CPQ, or Revenue) preferred.

The Benefits of Working Here A career with ORBCOMM offers a unique opportunity to grow your skills and expand your expertise in a collaborative, innovative environment.

Beyond being part of an exceptional team, we provide a competitive, locally relevant benefits package designed to support our employees around the world.

vary by location and include health and wellness coverage, paid time off, retirement or savings programs, flexible work arrangements, insurance coverage, lifestyle perks, and access to employee discounts—helping you thrive both professionally and personally.

ORBCOMM uses technology-enabled tools, including artificial intelligence (AI), to support parts of the recruitment process.

All hiring decisions are made by people, as part of our human-led, tech-enabled culture.

At ORBCOMM, we’re pioneers in IoT technology that drives innovation and empowers our clients to make data-driven decisions.

Our industry-leading solutions enable customers to boost productivity, streamline operations, and increase their bottom line.

With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors, including transportation, heavy industries, satellite, and maritime.

Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change at www.orbcomm.com !

Ready to Join Us?

We believe that our people are our greatest asset.

Your skills and passion can help us achieve remarkable things!

If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.

We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team.

Only candidates selected for an interview will be contacted.

At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.