Provides support in enforcing the Zoning Ordinances.
Responds to and investigates allegations of violations of Municipal, Land Development and Property Maintenance Codes to determine validity of complaints and the appropriate course of action to mitigate issues.
Notification of issues given in writing, by phone, in person and electronically.
Prepares records and reports pertaining to abatements, court actions, daily activities, enforcement actions and inspections.
Works on routine matters within the scope of departmental policies and procedures.
Performs administrative work in the application of various land development sections of the City's code.
Assists in reviewing small building permits for adherence to land development regulations.
Provides information to the general public regarding zoning codes, use, and site-specific information relating to parcels of land and provides to general public in written and/or oral form.
Prepare requests for zoning verification letters.
Reviews compliance with all applicable laws, codes and regulations and the City's Land Development Code.
Provides assistance to the general public in interpreting planning procedures for compliance with City codes, regulations and ordinances.
Prepares draft and presentation graphics including charts, table, and maps.
Responds to requests for data and information.
Assists in the preparation of research studies and reports including data collection and analysis.
Required to perform other duties as requested, directed or assigned.
Regular attendance and punctuality are essential requirements of the job.
Attendance at Zoning Board of Appeals Hearings and Planning Commission Meetings as requested by the client
Understands zoning ordinances, comprehensive planning and business tax licenses.
Interpretation of codes in the field and ability to provide code compliant solutions.
Ability to work with all levels of management.
Strong verbal and written communication skills.
Ability to establish priorities, work independently in rapidly changing environment, and function as group leader.
Must possess the ability to positively interact with the other staff members, the general public, contractors, governmental entities, and other clientele.
Good time management, organization, and attention to detail skills
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Demonstrated ability to exercise initiative and a considerable amount of independent judgment.
Administrative experience including proficient use of computer devices and Microsoft Office, and proficient reading comprehension of technical documents, reports, laws, and regulations required.
Zoning experience required.
Experience with code enforcement, security, policing, investigations, resolving complaints, concerns, or conflicts strongly preferred.
ICC Certifications or state licenses are a plus.
Valid driver's license with a good driving record required.
Mobility & Movement
Frequent walking, standing, climbing, bending, stooping, crawling, or kneeling to conduct inspections.
Ability to climb ladders, scaffolding, or unfinished stairways to access roofs, attics, crawl spaces, and other elevated or confined areas.
Occasional lifting, carrying, or moving objects up to 25–50 pounds (e.g., inspection tools, plans, or small equipment).
Vision & Hearing
Visual acuity sufficient to read construction plans, technical documents, and observe construction details.
Ability to detect safety hazards and defects through visual and auditory inspection.
Hearing sufficient to communicate with contractors, workers, and the public in noisy environments.
Manual Dexterity
Use of hands and fingers to handle tools, operate inspection equipment, and use computers/tablets for reporting.
Work Environment
Work performed in both office and field settings.
Exposure to outdoor weather conditions (heat, cold, rain, snow) and construction site environments (noise, dust, uneven terrain).
Frequent driving between inspection sites and company locations within a region.