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Key skills for this role
Customize and configure Zoho CRM modules, layouts, workflows, and automation rules.
Develop Deluge scripts , custom functions, validation rules, and business logic.
Maintain and enhance existing Zoho CRM implementations.
Implement workflow rules, blueprints, assignment rules, and approval processes.
Optimize CRM processes to improve sales, marketing, and customer service efficiency.
Assist in integrating Zoho CRM with third-party applications using APIs and webhooks.
Support backend data synchronization and system integrations.
Work with Zoho products such as Zoho Books, Zoho Desk, Zoho Creator, or Zoho Analytics (preferred).
Perform unit testing and troubleshooting of CRM customizations.
Provide technical support and resolve CRM-related issues.
Ensure data accuracy, security, and system reliability.
Create and maintain technical documentation for CRM customizations and integrations.
Collaborate with senior developers, business analysts, and stakeholders.
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Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Parent group profile
Provides IT consulting, software development, and digital solutions.
Visit parent group websiteFull-time
Mid · 1+ years experience
Onsite
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