Responsible for managing zipline site during operating hours. This includes keeping constant communication with sales office and shuttle drivers, making sure all tours flow smoothly by helping guides when able and necessary, and monitoring safety elements throughout the site.
Key Responsibilities and Accountabilities
Assist General Manager with all necessary tasks.
Oversee staff, correct, coach and manage staff.
Manage and delegate work to Asst. course manager.
Assist General Manager with Periodic Course Inspection
Primary care and maintenance of the zipline course and equipment.
Assist in planning and execution of pre-season staff training.
Pre-season opening, and post season shut down of zipline operations.
Assist General Manager in course risk management and policy.
Assist General Manager in equipment purchases.
Assist General Manager with staff evaluations.
Assisting the General manager with social media.
Primary tracking and organizing of staff training hours.
Primary tracking and organizing of company safety records.
Monitor and maintain equipment inspection system.
Care and maintenance of zipline and housing property / grounds.
Weekly meetings with General Manager and Assistant Course Manager.
Assist General Manager with planning staff communications.
Assist General Manager with special events.
Tracking and assisting with reordering of supplies.
Assist General Manager in overseeing housing management.
Required Qualifications
Minimum of 2 years managing in fast-paced, guest service atmosphere.
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