WRO Administrative & Program Support

Essential Duties & Responsibilities

• Accurately manage information, data, and resources, including systems for paper and electronic documents, databases, spreadsheets, and other materials and resources.
• Provide logistical support for meetings and division activities by taking notes and preparing resources.
• Provide support for the preparation of client reports and internal project management tools.
• Work with key staff to maintain accurate and thorough records of project activities, program deliverables, and outcomes.
• Help with the preparation of presentations, spreadsheets, and other materials.
• Establish and maintain filing and record keeping for project activities.
• Actively assists with the implementation of monthly “cohorts” through material preparation, daily attendance database management, and front-line participant interaction.
• Distribute participant tracking forms related to TANF barrier removing activities gaining participant signature and Program Director and/or Program Manager approvals.
• Maintains participant hardcopy and electronic records following HIPAA compliance practices.

Other Job Functions

Educational Requirements

• Bachelor’s degree in business administration, marketing, or other related fields preferred.
• At least two years of office management experience.

Other Requirements

• Integrity, credibility, and a commitment to and passion for the program’s mission.
• Advanced Microsoft Office skills and an ability to become familiar with firm-specific programs and software.
• Strong organizational, multitasking, and problem-solving skills, with exceptional attention to detail and the ability to remain calm and be effective under pressure.
• A proven ability to exercise sound judgment in the performance of responsibilities and the handling of information while upholding confidentiality.
• Excellent verbal and written communication skills and the interpersonal skills to communicate effectively.
• Revision History:

Description of Changes