Writer (Communication Analyst)

Develops and coordinates communication strategies, plans and briefs. Plans, writes, edits and evaluates information required by employees, customers, and shareholders. Develops information in medium appropriate for delivery.

TYPICAL DUTIES & RESPONSIBILITIES

(Not all inclusive or applicable to all assignments)

1. Researches, writes (includes theme or information development and design), edits and evaluates information required by employees, customers, and shareholders. 2. Analyzes information requirements and communication methods to determine type of information the audience requires and the best way to provide it. Works closely with information users, including advertising agencies, customers and governmental departments, to determine communication objectives and offer communication solutions that will meet objectives. 3. Acts as consultant for internal departments, analyzing information needs and developing documentation prototypes. Assists with editing, usability, and maintaining documentation standards. 4. Provides communication support as required for corporate initiatives and issues. 5. Ensures information developed meets quality standards for timeline s, accuracy, completeness, consistency, medium and format. 6. Instructs trainee writers on departmental processes and procedures in research, writing, editing and evaluation techniques. 7. Supports customer issues. Coordinates with internal primes and develops communications and positioning in response to customer issues.

QUALIFICATIONS

1. Degree in Journalism, English, Technical Communication, Social Sciences or Business Administration/Commerce with 2 years: a) business communications experience b) technical writing experience c) Knowledge-Centered Support principles and concepts experience 2. Thorough knowledge of internet technology, principles, applications and HTML language, including the tools used for developing Internet/Intranet documentation. 3. Demonstrated ability to research, write, edit and evaluate information. 4. Thorough knowledge of communication theory and application including usability, levels of edit, structured writing and gathering information. 5. Thorough knowledge of interviewing subject matter experts, across corporate and governmental levels, and negotiating processes, information requirements, timelines and priorities. 6. Demonstrated ability to deal with changing priorities, multiple projects and changing deadlines and the ability to plan and organize in a self-directed environment. 7. Working knowledge of personal computers and various software applications. 8. Demonstrated ability to instruct or present information to others.

WORKING CONDITIONS

SPECIFICATIONS

1. Responds to demands for immediate assistance. 2. Constantly working to deadlines and managing multiple projects. 3. Constant upgrading of skills to meet changing technologies. 4. Occasional overtime and travel required. 5. Works under continual pressure and must have the flexibility to work in a constantly changing environment. 6. Membership in a recognized professional communication organization would be an asset. 7. High level of accountability. 8. Complies with all safety, health and environmental policies, programs and standards at all times.

PHYSICAL DEMANDS

1. Light effort.

ENVIRONMENTAL CONDITIONS

1. Works inside.

#LI-POST

What makes SaskTel special is our people, and the fun, connected culture we create together. Our highly engaged employees bring diverse perspectives, collaborate across teams, and turn fresh thinking into meaningful results. Experienced leaders are there to listen, coach, and champion your growth, giving you opportunities to take on new challenges, build your skills, and move your career forward. Here, you can be yourself, feel supported, and do work you're proud of alongside people who celebrate ideas, achievements, and each other. CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect. Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team. This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available. SaskTel may use technology-assisted tools, including artificial intelligence (AI), to help review and assess applications. All hiring decisions are made by qualified members of our recruitment team.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan's leading Information and Communications Technology provider. As one of Saskatchewan's Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel's Benefits . We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.