Workplace Operations & Experience Manager

Act as a strategic and operational partner to the Head of Real Estate & Workplace, helping prioritize initiatives and translate long-term strategy into scalable execution across the workplace portfolio.

Support strategic workplace decisions, helping to define our workplace operating model by developing systems across the portfolio and bringing operational rigor to vendor frameworks, standards, and best practices that scale while respecting local nuances.

Partner across People, IT, Security, Finance, Legal, Communications, and other teams to ensure successful workplace operations and deliver exceptional workplace experiences.

Leverage workplace utilization, occupancy, and operational data to inform space planning and help shape strategic real estate decisions.

Drive operational readiness for office expansions, relocations, new site launches, and workplace projects from planning through execution.

Identify risks and opportunities early, bring forward thoughtful recommendations, and continuously improve how our workplace function evolves as we grow.

Represent the Real Estate & Workplace function in cross-functional initiatives, confidently driving decisions and influencing outcomes across the business when needed.

Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Workplace Operations & Experience Manager, you should have 8+ years of experience in office operations, facilities, or workplace experience across multiple office locations at high-growth tech companies, plus:

A track record of building scalable workplace programs and operations, not simply maintaining existing ones.

Proficiency with AI tools for workplace related support.

Experience leading complex vendor relationships, negotiating contracts, and managing operational planning and budgets.

A hospitality-first mindset paired with operational rigor and high standards for execution.

Strong judgment and the confidence to make thoughtful decisions independently.

The ability to balance strategic thinking with hands-on execution and thrive in ambiguity.

You're equally comfortable discussing long-term strategy with executives and solving operational challenges on the office floor.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.