Workplace Host

Role overview

Key responsibilities

• Manage main reception and front desk operations.
• Deliver visitor and guest services and support the executive client meeting suite and internal meeting rooms.
• Provide floor management support with the Property Services Team.
• Assist with basic AV and technology support for meetings and events.
• Support workplace events and hospitality requirements.
• Manage guest registration and meeting room bookings.
• Maintain a professional, welcoming, and well-presented office environment.
• Respond to multiple requests while maintaining exceptional service standards.

Candidate requirements

• Previous customer service, front-of-house, reception, or hospitality experience is essential.
• Excellent communication and interpersonal skills are required.
• Strong attention to detail, organisation, prioritisation, and relationship-building ability are expected.
• A proactive, flexible, and positive approach is required.
• Basic AV or technology support knowledge is desirable but not essential.

Schedule and compensation

• The role is full-time at 37.5 hours per week.
• Monday to Friday shifts operate between 8am and 5pm.
• Salary is listed as £26,632 plus a free meal on shift.

Benefits and development

• Benefits include holiday allowance, pension contributions, life insurance, enhanced annual leave, and employee assistance services.
• Employees can access discounts, training and development, referral bonuses, thank-you vouchers, and a personal helpline.

Company culture