Workplace Experience Coordinator

• 1-2 years of experience in Workplace role; experience in customer service and/or operations a plus
• Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule
• Experience in administration and vendor management
• Experience working with building management
• Demonstrated success in a fast-paced, rapidly growing organization with an ability to manage competing priorities
• Experience with office moves and coordination a plus
• Data-driven with a mindset of continual improvement
• Demonstrated success in building strong relationships cross-functionally
• A strong communicator, keeping teams and stakeholders informed and up to date
• Passion for best-in-class workplace experience and customer service
• Proactive and self-motivated with the ability to set own priorities with minimal supervision; experience having remote manager a plus
• A creative problem-solver, bringing innovative ideas and solutions to the table
• A sharp eye for detail and a sense of office pride
• An awesome can-do attitude - no task is too big or too small
• Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds
• Familiar with Mac computer and GSuite

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here.

More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony.

Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely EngagingTM.

Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.

Built on a foundation of composable intelligence, BrazeAITM allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.

From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.

Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in TechnologyTM by Great Place To Work®.

Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices.

We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.

When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria.

If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience.

To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates.

Such screening may amount to a form of solely automated decision-making.

We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes.

Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.

Please contact us at talentdata.privacy@braze.com for any requests or questions.

To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools.

Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying.

A summary of the most recent bias audit results for such tool is available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.