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The role of the Workplace Concierge will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees and visitors. These partners include facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and any other applicable amenities. In this role, there is a unique opportunity to influence how employees work, and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.
The role of the Workplace Concierge will collaborate with various partners to ensure a high-quality seamless workplace experience is provided consistently for all employees and visitors. These partners include facilities and workplace experience teams, client employees and senior executives, BGIS facilities and project teams, technology and furniture vendors, food service operators and any other applicable amenities. In this role, there is a unique opportunity to influence how employees work, and directly impact their workday. You will work with a team of professionals delivering workplace services including hospitality, event space coordination, and space occupancy. In this role, you will be empowered to make decisions that are aligned with the organization’s workplace standards to ensure that the space continues to meet the needs of all employees. This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.
High-end client facing role, and the go-to person for the workplace strategy program in the office environment.
Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
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Greet visitors, new hires and existing employees to explain the office space and how to work effectively in the space, how to utilize meeting rooms and access reservation system.
Responsible for the workplace experience in designated lobby/service areas – welcoming employees, assisting with inquiries/questions, building access and badges.
Have an extensive knowledge of the workplace – technology, meeting rooms, multi-purpose and shared spaces, cafeteria, fitness facility, amenities and places of interest, and be able to communicate these confidently and articulately to employees and guests.
Assist with minor event planning and meeting space set up (will require ability to lift up to 50 lbs.)
Submit work orders for maintenance (including technology), workspace or janitorial issues, to ensure timely response and tracking for continuous improvement.
Ensure workplace health and safety guidelines are followed and report any violations or near-misses to Manager/Client/BGIS partners.
Primarily a Monday – Friday daytime hours, requiring flexibility in working hours to support special events.
None required.
This is a regular, full-time position with a salary range of $44,303 - $52,121 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
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Integrated facility management and real estate services provider.
Visit company websiteJobs and hiring trendsCAD 44303-52121 yearly / year
Full-time
Entry · 1+ years experience
Onsite
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