Workplace and Facilities Mgmt Administrator

Assist in maintaining positive customer relations by providing responsive and quality facility services.

Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements.

Manage customer occupancy experience requests through a helpdesk or work ticket system, ensuring accurate data entry and coordination.

Support the vendor selection process by managing competitive bids and conducting bid summary analyses.

Act as a liaison between service providers and facilities management teams, facilitating effective communication.

Prepare and manage performance dashboards and reports, including financial accruals and budget variance analyses.

Support building life cycle projects and facilities planning, coordinating space allocations and small office moves.

Bachelor’s degree in Business Administration or related field, or combination of education and experience

2+ years of experience within facilities or property management

Demonstrate effective spatial skills with experience implementing workplace strategies and translating business requirements into space requirements for business units

Possess intermediate knowledge of AutoCAD, CAFM/IWMS systems, Excel (including V-Lookups and pivots), and PowerPoint for consolidating data and floor plans into presentations

Exhibit proven ability to solve problems and the desire to create and build processes

Provide demonstrated customer service skills and ability to interface with various levels of management and staff

Thrive in ambiguous situations among numerous cross-functional entities

Demonstrate proven complex and creative problem-solving skills

Stay up-to-date on industry best practices

Balance working independently and collaboratively as part of a multi-functional team

Analyze and interpret data

Communicate orally and in writing in a clear and straightforward manner

Handle multiple projects and tasks

Hold a valid driver's license with a satisfactory driving record within company standards

2+ years of experience in a corporate environment

2+ years of quantitative or operational analysis experience