Workforce System Analyst

Coordinating and supporting key workforce systems projects and transformation initiatives.

Supporting the implementation of workforce forecasting and labour modelling capabilities.

Administering, maintaining and optimising the UKG Pro Workforce Management platform.

Partnering with stakeholders across Operations, Finance, People & Culture, Technology and external vendors.

Investigating system issues, coordinating resolutions and driving continuous improvement initiatives.

Ensuring workforce management data remains accurate, reliable and aligned across integrated systems.

Developing reporting, dashboards and analysis that support informed business decisions.

Helping redesign and improve workforce planning processes and ways of working across the business.

4-5 years' experience in a Systems Analyst, Workforce Systems, Project Coordinator or similar role.

Prior UKG or SuccessFactors experience is preferred but not essential

Demonstrated experience coordinating projects, system enhancements or business improvement initiatives.

Strong stakeholder management and communication skills, with the confidence to drive outcomes and follow through on actions.

Excellent analytical and problem-solving capability.

Advanced Excel and reporting skills.

Experience documenting requirements, testing system changes and supporting implementations.

The ability to work effectively in an environment where priorities can evolve and ambiguity exists.

Experience within retail, workforce planning or multi-site operations will be highly regarded.