Workers' Compensation Claim Team Leader

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.

Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too.

Join our team as we help shape the future.

The Workers' Compensation department is currently hiring for a Team Leader.

The Team Leader will manage and direct claim investigation, compensability determination, disposition, and settlement, in compliance with corporate claim settlement policies and procedures.

They will seek to effectively manage allocated loss costs relative to budget guidelines and fully comply with statutory, regulatory and ethics requirements.

The Team Leader will communicate and promote a thorough understanding of the organization’s vision, strategies, and business goals.

Through effective training, coaching, and staff development, they will enable optimal job performance and help employees achieve their individual and professional goals.

• Manage claim professionals with corresponding claim inventories
• Utilize various financial reporting tools to monitor and address reserve accuracy and trending
• Manage and implement change including explaining drivers for business goals
• Stay current on issues impacting personal and/or commercial business including industry and marketplace trends, strategic direction of the organization
• Use critical thinking skills to gather information, apply sound reasoning, draw appropriate conclusions and make sound decisions based on a mixture of analysis, experience and judgment
• Manage claim assignment process by identifying claim complexity and ensuring proper assigning to the appropriate claim handler
• Oversee the completion and execution of the investigation, disposition, and settlement of claims, in compliance with corporate claim standards and procedures, and statutory, regulatory and ethics requirements
• Accurately and timely assess the indemnity and expense exposure of assigned claims and manage the accurate and timely setting of reserves
• Use organizational and communication skills to effectively manage the resolution of assigned claims, manage claim deadlines, and use resources appropriately