Wire Transfer Specialist (Full Time) - Richardson

Responsible for receiving, verifying, and processing incoming and outgoing domestic, international, and foreign currency wire transfers.

Complete miscellaneous assignments as requested.

Assumes responsibility for the effective performance of all assigned clerical functions

• Responsible for timely and accurately processing outgoing domestic, international, or foreign currency wire transfer request received from the banking centers, cash management customers or other departments.
• Monitor alerts to identify fraudulent or suspicious activity
• Processes incoming wires.
• Processes foreign exchange request received from the banking centers.
• Performs wire transfer callbacks.
• Performs wire transfer end of day balancing.
• Responds to wire department emails in a timely manner.
• Performs filing and related recordkeeping duties.
• Opens and disperses incoming mail.
• Order department supplies.

Assumes responsibility for establishing and maintaining professional business relations with customers, other financial institutions, and merchants .

• Resolves request, questions, and problems promptly.
• Maintains the Company’s professional reputation.

Assumes responsibility for establishing and maintaining effective coordination and working relations with Bank personnel and with management.

• Provides support to banking centers and other departments by resolving problems and answering questions related to wire transfers.
• Attends and participates in meetings and training as required

One to two years of office experience.

High school graduate or equivalent with emphasis on accounting and financial business courses.

General understanding of Federal Reserve procedures and reserve requirements.

Familiarity with required computer applications.

Strong interpersonal and public relations skills

Well organized and attentive to detail.

Excellent typing skills and able to operate related computer applications

Willingness to assist and support others

Able to operate computer, calculator, telephone, and other basic business machines.

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Able to hear average or normal conversations and receive ordinary information.

Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

Sedentary work; sitting most of the time.

Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

No hazardous or significantly unpleasant conditions (such as in a typical office).

Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.

Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts).

Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.

Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.

Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.