Winter Security Associate

Lead with a service-first mindset in every interaction.

Live the Carvana values — and make sure they're felt by everyone you work with.

Be the face of Carvana at the gate for associates, vendors, and visitors.

Communicate like a pro — clear, calm, active listener, no missed signals.

Use our Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts so nothing on site catches us off guard.

When things get hot, keep it cool . De-escalate, win with partners, and remember — we're all in this together .

Run point at the gate using the Safe & Secure App (SAS App) and RFID tech, enforcing ingress/egress procedures every single time.

Manage and document vehicle movement through the Inspection Center entrance and exit gates.

Show up when the team needs you. You'll be trained and certified in first aid, CPR, and AED — and we expect you to use it when the moment calls for it.

Know our emergency protocols cold so you can act decisively when seconds count.

Keep the site operational in any weather — snow removal in winter, heat-safety protocols in summer, no excuses, no shortcuts.

Drive a safety-first culture by spotting environmental hazards, running safety audits, and reinforcing best practices with the people around you.

Scan thousands of vehicles a day to keep operational flow tight — between mobile rover tech and manual handheld scans, every car gets accounted for.

Cover ground. This role involves serious walking to reach restricted or hard-to-access areas of the lot.

Run vehicle location research and deliver clean, detailed reports to leadership when operational questions come up.

When winter hits, this becomes your priority: be the first back on site in extreme or harsh conditions to assess the lot and get it safe and operational for the team.

Execute snow and ice removal — plowing, shoveling, salting, and brining entry paths, employee lots, load/unload zones, gates, and the tight rows between parked vehicles where plows can't reach.

Run salt-bin execution at Inspection Center doors, and pre-treat and re-treat danger zones — including day-2 refreeze mornings. Provide extended winter support in the 7–10 days after a storm as melt and refreeze continue, not just during the event itself.

Operate winter equipment safely — snow plow, and with training, trucks with plow and salt-spreader attachments, skid steers, and loaders — always working in your ice cleats.

Unit Loss Rate versus Plan

Safe & Secure App Execution

Inventory Control/Accuracy and Tracking

Safety Incident Performance

Snow and ice removal execution and timeliness; salt, brine, and cleat protocol compliance

1–2 years in a customer service environment

Strong verbal and written communication

A track record of solid decision-making in a complex, fast-moving environment

Ability to build strong working relationships and connect with people quickly

Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting

Ability to handle conflict in a positive, productive way

Able and willing to report to work and perform in extreme cold, snow, and ice — often as the first person on site

Open availability and schedule flexibility for storms, overnights, weekends, and extended post-storm support

Ability to safely operate a snow plow and perform physical snow and ice removal

Focused, aware, alert, adaptable, and safety-first

Valid driver's license; MVR check required for multiple-lot sites or roles that require driving between lots; no CDL required

Familiarity with CCTV, RFID, Card Access, or other Safe & Secure technology

Previous experience supporting an OSHA / Safety Team program

Experience with crisis prevention and/or response plans

Snow plow or truck-and-plow experience (ideal)

Skid steer, loader, or heavy-equipment experience

Brine and snow-removal experience (we're happy to train and certify)

Transferable experience from fast-paced, high-accountability environments — you don't need prior winter-ops experience to be a great fit

A quick-learner mindset and genuine interest in transitioning to a year-round Safe & Secure role

Full-time, seasonal hourly position with a competitive wage, plus a Winter Associate shift differential and experience pay (both added on top of the base wage)

Medical, Dental, and Vision benefits

401(k) with company match

A stack of perks — student loan support, vehicle discounts, pet benefits, and a lot more

A wellness program built to keep you healthy, physically and mentally

Real opportunities to grow your skills and share what you know across the org

A promote-from-within culture with a startup feel — career paths can move fast around here

A seat at one of the fastest-growing companies in the country

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any protected category.

Please note that this job description is not intended to be a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.