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Wholesale Operations Coordinator
ksubi
New York, KSA
Full Time
Mid
Onsite
3 weeks ago
Order ManagementAP21NuORDERMicrosoft ExcelERP SystemsAccount Management
Free
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Order ManagementAP21NuORDER
About the Role
Ksubi seeks a Wholesale Operations Coordinator to support its US Wholesale team in New York. You will manage order processing, account support, and inventory visibility, ensuring operational excellence across wholesale partners.
Key Skills for This Role
Order ManagementAP21NuORDERMicrosoft ExcelERP SystemsAccount Management
Responsibilities
- Own day to day operational support of US and Canada wholesale business, ensuring orders, allocations and account requests are managed accurately and efficiently.
- Act as key point of contact for wholesale partners, coordinating with Sales, Finance and Logistics teams to resolve inquiries.
- Manage order processing, reporting, returns, credits and account maintenance across AP21 and NuORDER.
- Support major account operations including EDI submissions, customer portals, purchase order management and seasonal market activities.
- Coordinate showroom readiness, trade show logistics and sales support initiatives.
- Maintain data integrity across wholesale platforms, ensuring accurate customer, product and inventory information.
Requirements
- 4+ years of experience in wholesale, sales operations, customer service or account management
- Advanced proficiency in Microsoft Excel
- Experience with ERP, wholesale or order management platforms such as AP21, NuORDER or similar
- Strong organizational skills and attention to detail
- Strong analytical, problem solving and communication skills
Full Job Posting
Company Overview
- Ksubi is a globally recognized denim brand with flagship stores in New York, Miami, Chicago, Los Angeles, Sydney and Melbourne.
Role Overview
- The Wholesale Operations Coordinator sits at the center of the wholesale business, ensuring operational excellence across order management, account support, inventory visibility and customer experience.
What You'll Do
- Own day to day operational support of US and Canada wholesale business.
- Act as key point of contact for wholesale partners.
- Manage order processing, reporting, returns, credits and account maintenance across AP21 and NuORDER.
- Support major account operations including EDI submissions, customer portals, purchase order management and seasonal market activities.
- Coordinate showroom readiness, trade show logistics and sales support initiatives.
- Maintain data integrity across wholesale platforms.
- Drive operational excellence by identifying process improvements.
What You Bring
- 4+ years of experience in wholesale, sales operations, customer service or account management.
- Strong organizational skills and attention to detail.
- Advanced proficiency in Microsoft Excel.
- Experience with ERP, wholesale or order management platforms such as AP21, NuORDER or similar.
- Strong analytical, problem solving and communication skills.
- Ability to build trusted relationships with internal and external partners.
- Proactive, solutions focused mindset.
Why Ksubi
- Be part of a globally recognized denim and streetwear brand.
- Work with an Australian born global brand.
- Collaborate with an ambitious team driving growth across North America.
- Gain exposure to major wholesale accounts and international business processes.
- Healthcare, 401(k), and generous Ksubi discount.
Salary Range
- $75,000–$90,000 USD per year.
Location
- Based in NYC SoHo office.
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