Welcome Ambassador (Bellman) - (Italian/Spanish/Russian Speaker)
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Key skills for this role
About the Role
Marriott International is seeking a Welcome Ambassador (Bellman) who speaks Italian, Spanish, or Russian to provide exceptional guest arrival and departure experiences. The role requires no prior experience and involves greeting guests, handling luggage, and assisting with requests.
Key Skills for This Role
Responsibilities
- Greet guests upon arrival and departure to create a memorable experience
- Deliver a wide range of services guiding guests through arrival and departure
- Process operational needs and address guest requests
- Complete reports and share highlights of the local area
- Maintain a safe workplace and follow company policies
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Fluency in Italian, Spanish, or Russian
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds without assistance and up to 75 pounds with assistance
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable.
- The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay.
- We want to build an experience that is memorable and unique from start to finish.
- Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
- They are empowered to move about their space and do what needs to be done.
- Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Information
- Creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
- Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with
- Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.
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