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As a Performance Engineer, you will act as the custodian of alert logic across our treatment works within the DTM framework.
Your focus is not just on generating alerts but truly understanding them.
This role is about deciphering what alerts are telling us, breaking down complex data into clear meaning, and defining how the business should respond.
You will ensure that alerts translate into the right actions at the right time, enabling teams to intervene early and prevent issues before consequences occur.
By combining continuous monitoring, performance trends and operational knowledge, you will improve alert quality so that it drives confident decision making.
Your work will directly reduce service failures, minimise pollution risk and strengthen operational resilience across both network and treatment assets.
You will play a key role in supporting the development of Dynamic Treatment Management, helping to extend data-led decision making into treatment processes and ensuring a joined-up, whole-system approach to performance optimisation.
You will also embed strong performance management processes so that alerts consistently deliver value, supporting a shift from reactive response to proactive and predictive management.
As a Performance Engineer, you will act as the custodian of alert logic across our treatment works within the DTM framework. Your focus is not just on generating alerts but truly understanding them.
This role is about deciphering what alerts are telling us, breaking down complex data into clear meaning, and defining how the business should respond. You will ensure that alerts translate into the right actions at the right time, enabling teams to intervene early and prevent issues before consequences occur.
By combining continuous monitoring, performance trends and operational knowledge, you will improve alert quality so that it drives confident decision making. Your work will directly reduce service failures, minimise pollution risk and strengthen operational resilience across both network and treatment assets.
You will play a key role in supporting the development of Dynamic Treatment Management, helping to extend data-led decision making into treatment processes and ensuring a joined-up, whole-system approach to performance optimisation.
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You will also embed strong performance management processes so that alerts consistently deliver value, supporting a shift from reactive response to proactive and predictive management.
Own and optimise DTM alert logic so signals are clear, meaningful and drive the right operational response
Establish governance frameworks that ensure alerts are consistent, reliable and aligned with operational priorities
Support the development and embedding of Dynamic Treatment Management capabilities
Use data and operational insight to improve treatment performance, optimise process control and reduce risk across treatment works
Contribute to a whole-system view, linking network and treatment performance to drive better operational outcomes
Use data and insight to continuously improve how alerts are interpreted and how responses are defined
Identify opportunities to enhance DTM capability and strengthen predictive performance
Champion data accuracy and integrity to ensure decisions are based on trusted information
Maintain ownership of DTM systems to maximise their effectiveness and operational impact
Work closely with treatment maintenance teams to translate alerts into practical, timely action
Provide technical leadership that breaks down complex data into clear insight and influences consistent responses
Use DTM insight to strengthen incident understanding and improve how events are managed
Support reporting and regulatory compliance through clear, data-led analysis and interpretation
This is a role for someone who enjoys making sense of complexity and turning it into clear, confident action. You will play a pivotal role in how United Utilities interprets data, responds to risk and prevents problems before they happen.
Working with experienced operational teams and a focused group of DTM specialists, you will be at the centre of a shift towards predictive, whole-system performance across treatment, supporting the development of Dynamic Treatment Management.
Your ability to analyse, interpret and communicate data will directly influence decision-making across the business.
Public UK water utility providing drinking water and wastewater services to eight million North West England residents.
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