Warehouse Manager

What You Will Do

• The Warehouse Manager is responsible for overseeing the safe receipt, storage, retrieval, packing, and timely dispatch of warehouse inventory while directing staff to follow policy and procedures. You will work with your team members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks:
• Successfully lead our warehouse operations and support the branch logistics, shipping, and inventory controls while providing exceptional customer service.
• Manage a team of 8-12 people consisting of shipper receivers, parts handlers, and delivery drivers through coaching, mentoring, training, and continuous improvement initiatives
• Communicate clearly and professionally with customers, warehouse staff, and management
• Inspect warehouse equipment and racking; arranging repairs as needed
• Process special order product returns and warranty claims
• Uphold and embody FGI Customer Service Standards and Core Values with customers, colleagues, and stakeholders
• Champion FGI's safety culture by performing all duties within established procedures and practices
• Other duties as assigned

What We Require