Warehouse Management Systems (WMS) Specialist: 15-month contract

Position Summary

Travel and Work Location

• The role requires 80% to 100% travel across locations in Canada and the United States.
• The specialist works onsite at distribution centers for implementation, training, and system support.
• Rotating after-hours WMS support is required.

WMS Deployment and Support

• Facilitate Infios WMS deployment with operations support, distribution center operations, and other required teams.
• Troubleshoot WMS processes and integrations with existing systems such as JDE.
• Train operational staff on receiving, inventory, quality control, traceability, picking, and shipping.
• Assist with WMS modification identification, development, user acceptance testing, and regression testing.

Traceability and Inventory

• Manage traceability processes for suppliers, quality exceptions, and GS1 and SSCC compliance.
• Support pallet-level traceability and address gaps in training, process design, or system modifications.
• Collaborate with inventory teams to maintain accuracy and traceability in the WMS.
• Monitor receiving, putaway, overcapacity, and traceability processes, conduct inventory audits, and address discrepancies.

Documentation and Analytics

• Maintain work instructions, configuration documents, training guides, testing scripts, and process checklists.
• Update process documentation when WMS processes or enhancements change.
• Use analytics tools to generate reports, identify exceptions, and resolve operational issues.
• Support Business Intelligence improvements using Power BI, Jasper, SCI, and Excel.

Required Skills and Experience

• A bachelor's degree in supply chain, logistics, or a related field plus two or more years of WMS experience is accepted.
• A high school diploma plus five or more years of relevant experience is an alternative qualification.
• Strong WMS process knowledge, user training and support experience, communication skills, analytical ability, and independent work skills are required.
• Travel of 80% to 100% is required, and the position must pass a post-offer background check.

Preferred Skills and Experience

• French and English bilingualism is preferred.
• Lean training and experience are preferred.

Compliance