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Cromwell Hospital, Londo n, SW5 0TU
At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. As a Service Host within Patient Dining at Cromwell Hospital, you'll play an important role in delivering an exceptional experience for our patients. Combining outstanding hospitality with compassionate care, you'll help create a five-star dining service that supports patient wellbeing and recovery.
You'll support patients throughout their dining journey, from explaining menus and taking orders to delivering meals accurately and responding promptly to requests. Your passion for customer service and attention to detail will help ensure every interaction contributes positively to the patient experience.
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Experience delivering excellent customer service within a fast-paced environment.
Strong communication and interpersonal skills.
Ability to engage confidently with patients and provide a high standard of personalised service.
Understanding of food safety, hygiene and allergen awareness.
Excellent attention to detail and ability to work accurately under pressure.
Basic IT skills and confidence using tablets and electronic systems.
Flexible approach to working shifts, weekends and bank holidays.
Passion for delivering exceptional hospitality and customer care.
Previous experience within a private hospital, healthcare or luxury hospitality environment.
Level 2 Food Safety qualification, or willingness to achieve this.
Formal allergen awareness training.
Experience using EPOS or tablet-based ordering systems.
Experience working to service standards, procedures and SOPs.
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them
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International healthcare group providing insurance and health services.
Visit company websiteJobs and hiring trendsGBP 13.14-13.14 hourly / hour
Full-time
Entry
Onsite
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