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WalkMe Technical Lead

Optum
Remote, CAN
Full-time
Mid-Senior
Remote
CAD 108,500 to CAD 225,200 per year
Discovered 1 weeks ago
WalkMedigital product managementproduct roadmap developmentworkflow optimization and automationstakeholder managementdigital transformation
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Role Overview

Optum delivers technology-enabled care and health optimization services.

The role leads WalkMe technology product management and digital transformation initiatives.

The position can be performed by telecommuting from anywhere within Canada.

Primary Responsibilities

  • Lead WalkMe technology product management and digital transformation initiatives supporting business and operational objectives.
  • Partner with business, technology, operations, and vendor teams to optimize workflows and automate processes.
  • Define product vision, roadmap, requirements, and success metrics for technology solutions.
  • Drive adoption of digital tools and emerging AI capabilities to improve user experience and operational efficiency.
  • Collaborate with engineering, architecture, analytics, and operational stakeholders to deliver high-impact solutions.
  • Manage priorities, risks, dependencies, timelines, and stakeholder communications.
  • Develop business cases, funding requests, and executive-level presentations for strategic initiatives.
  • Analyze user feedback, performance metrics, and operational data to identify improvements.
  • Support vendor evaluations, implementation planning, and ongoing performance monitoring.
  • Promote innovation, continuous improvement, collaboration, and customer-centric design.

Required Qualifications

  • 1+ years of experience in digital product management, capability management, consulting, or equivalent experience.
  • Ownership of end-to-end product initiatives.
  • 1+ years of professional stakeholder management experience, including relationship building, priority alignment, and cross-functional communication.
  • Telecommuters must adhere to UnitedHealth Group's Telecommuter Policy.

Compensation

  • Canada residents have a salary range of CAD 108,500 to CAD 225,200 per year.
  • Pay is based on factors including education, work experience, and certifications.

Benefits

  • Benefits include paid time off, paid holidays, medical plans, health spending or savings accounts, dental, vision, life, and disability coverage.
  • Additional offerings include a 401(k) savings plan, employee stock purchase plan, education reimbursement, discounts, assistance programs, referral bonuses, and voluntary benefits.

Company Context

Optum emphasizes inclusion, career development, performance recognition, and improving health outcomes.

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