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naukri

Waitress

Mafraq Kitchen and Restaurant
Sharjah, UAE
Entry
Onsite
5 days ago
Customer ServiceOrder TakingFood and Beverage ServiceCash HandlingCommunicationTeamwork
Free

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Key skills for this role

Customer ServiceOrder TakingFood and Beverage Service
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Responsibilities

  • Welcome and greet customers in a friendly and professional manner.
  • Present menus and provide detailed information about food and beverage items.
  • Take accurate customer orders and communicate them to the kitchen promptly.
  • Serve food and beverages efficiently while ensuring excellent customer service.
  • Check on customers during their meals and address any requests or concerns.
  • Prepare and present bills, process cash and card payments accurately.
  • Set up, clean, and organize dining tables before and after service.
  • Maintain cleanliness and hygiene of the dining area in accordance with food safety standards.
  • Assist with opening and closing duties, including cleaning and stocking supplies.
  • Coordinate with kitchen staff to ensure timely and accurate order delivery.
  • Handle customer complaints politely and escalate issues to the supervisor when necessary.
  • Follow company policies, health and safety regulations, and grooming standards.

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