indeed
Waitress/ Cashier
Que Club
Dubai, UAE
Full Time
Entry
Onsite
AED 5,500/month / month
1 months ago
Customer ServiceOrder TakingPOS SystemUpsellingArabic LanguageEnglish Language
Free
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Customer ServiceOrder TakingPOS System
About the Role
Que Club Cafe in Dubai is seeking an Arabic-speaking female Waitress/Cashier to provide exceptional customer service in a gaming lounge environment. Responsibilities include taking orders, serving, upselling, and maintaining cleanliness.
Key Skills for This Role
Customer ServiceOrder TakingPOS SystemUpsellingArabic LanguageEnglish Language
Responsibilities
- Welcome and assist customers in a professional and friendly manner
- Take food and beverage orders accurately and serve customers promptly
- Monitor and assist guests in the PC gaming and billiards areas when required
- Process orders and payments through the POS system
- Promote menu items, beverages, gaming packages, and special offers
- Increase sales through effective upselling and cross selling techniques
- Maintain cleanliness and organization of the café, gaming stations, and customer areas
- Assist management in achieving daily and monthly sales targets
Requirements
- Previous experience in waitressing, hospitality, or customer service
- Fluent in both Arabic and English
- Strong sales and upselling abilities
- Flexibility to work evenings, weekends, and public holidays
- 2 years of waitress experience (Preferred)
- 2 years of cashier experience (Preferred)
Full Job Posting
About the Role
- We are looking for a friendly, energetic, and customer oriented Arabic speaking female to join our gaming lounge team. The successful candidate will be responsible for delivering exceptional customer service across our PC gaming area, billiards section, and café.
Key Responsibilities
- Welcome and assist customers in a professional and friendly manner.
- Take food and beverage orders accurately and serve customers promptly.
- Monitor and assist guests in the PC gaming and billiards areas when required.
- Ensure customer requests, inquiries, and concerns are handled efficiently.
- Maintain cleanliness and organization of the café, gaming stations, billiard tables, and all customer areas.
- Process orders and payments through the POS system.
- Promote menu items, beverages, gaming packages, and special offers.
- Increase sales through effective upselling and cross selling techniques.
- Recommend products and services based on customer preferences.
- Encourage customers to extend gaming sessions and utilize additional lounge services.
- Build positive relationships with customers to encourage repeat business.
- Assist management in achieving daily and monthly sales targets.
Requirements
- Previous experience in waitressing, hospitality, customer service, cafés, restaurants, or gaming lounges is preferred.
- Strong customer service, communication, and interpersonal skills.
- Fluent in both Arabic and English.
- Strong sales and upselling abilities.
- Positive attitude with a professional appearance and demeanor.
- Ability to multitask and work efficiently in a fast paced environment.
- Team oriented with a strong work ethic.
- Basic computer knowledge is an advantage.
- Flexibility to work evenings, weekends, and public holidays when required.
Pay
- Up to AED 5,500.00 per month
Work Location
- In person
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