Waiter / Waitress
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Key skills for this role
About the Role
Nikki Beach Hospitality Group is seeking a Waiter/Waitress to join its team in Dubai. The role involves providing exceptional food and beverage service, taking orders, operating POS systems, and ensuring a memorable guest experience.
Key Skills for This Role
Responsibilities
- Provide warm, engaging, and professional service aligned with Nikki Beach values
- Confidently take food and beverage orders and operate POS systems with accuracy
- Present and explain menu items and daily specials with flair and expertise
- Upsell and make recommendations using product knowledge and pairing techniques
- Serve and run food and beverages to tables and sunbeds
- Prepare and maintain mise en place: cutlery, napkins, condiments, menus
- Ensure your section is clean, complete, and guest ready at all times
- Anticipate guest needs, respond promptly to requests, and handle complaints with professionalism
- Support runners and colleagues across the floor for smooth service flow
- Execute all opening, daily, and closing duties with consistency
- Participate in daily briefings and team training sessions
- Maintain high grooming, hygiene, and personal presentation standards
Requirements
- Naturally friendly, communicative, and service minded
- Confident with food, beverage, and wine recommendations
- Efficient and focused during peak service hours
- Speak English fluently
- Calm under pressure, able to multitask with a smile
- Team player with strong collaboration skills
- Professional, polished, and proud of personal presentation
Full Job Posting
Position Overview
- As a Waiter, you are more than an order taker, you are a host, entertainer, and an integral part of the experience.
- With warmth, energy, and precision, you deliver exceptional food and beverage service while creating genuine connections with our guests.
- You guide them through our signature lifestyle concept and ensure every visit becomes a memorable Celebration of Life.
Key Responsibilities
- Provide warm, engaging, and professional service aligned with Nikki Beach values.
- Confidently take food and beverage orders and operate POS systems with accuracy.
- Present and explain menu items and daily specials with flair and expertise.
- Upsell and make recommendations using product knowledge and pairing techniques.
- Serve and run food and beverages to tables and sunbeds.
- Prepare and maintain mise en place: cutlery, napkins, condiments, menus.
- Ensure your section is clean, complete, and guest ready at all times.
- Anticipate guest needs, respond promptly to requests, and handle complaints with professionalism.
- Support runners and colleagues across the floor for smooth service flow.
- Execute all opening, daily, and closing duties with consistency.
- Participate in daily briefings and team training sessions.
- Maintain high grooming, hygiene, and personal presentation standards.
What We’re Looking For
- Naturally friendly, communicative, and service minded.
- Confident with food, beverage, and wine recommendations.
- Efficient and focused during peak service hours.
- Speak English fluently, other languages are a plus.
- Calm under pressure, able to multitask with a smile.
- Team player with strong collaboration skills.
- Professional, polished, and proud of your personal presentation.
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