Waiter-F&B Service Expert
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Key skills for this role
About the Role
Guest Service Experts deliver exceptional dining experiences by managing service tasks, ensuring safety, and maintaining professional standards.
Key Skills for This Role
Responsibilities
- Set tables and ensure the dining area is prepared for guests
- Communicate with the kitchen to coordinate food delivery
- Interact with and serve guests, taking orders and delivering food and drinks
- Clean work areas and supplies to maintain hygiene standards
- Ensure transactions are handled smoothly as part of the guest experience
- Follow company policies and procedures, upholding quality standards
Requirements
- High school diploma or G.E.D. equivalent
- Less than 1 year related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Full Job Posting
Position Summary
- Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side.
- Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
- Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
Critical Success Factors
- Creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring professional uniform, personal appearance, and communications.
- Physical demands: stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces; manage the menu (read and visually verify information); move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assista
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