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W Insider Agent (Guest Relations)

W Hotels
Dubai, UAE
Full-time
Entry
Onsite
Discovered 2 weeks ago
Guest relationsGuest serviceHotel guest services operationsProfessional communicationConfidentialityOperational reporting
Free

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Guest relationsGuest serviceHotel guest services operations
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Position Summary

Create memorable and unique guest experiences throughout the entire stay.

Take initiative to deliver services, process operational needs, address guest requests, complete reports, and share local-area highlights.

Core Responsibilities

  • Follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and communicate professionally.
  • Remain active on the property for extended periods and handle objects weighing up to 10 pounds without assistance.

Preferred Qualifications

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience or supervisory experience is required.
  • No license or certification is required.

Schedule

  • The position is full time.

Workplace

  • The role is based at W Dubai, West Crescent, Dubai, United Arab Emirates.
  • The position is not remote and involves moving around the property.

About W Hotels

W Hotels is part of Marriott International and focuses on distinctive guest experiences through its Whatever/Whenever service philosophy.

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