Volunteer Program Coordinator

Corporate Responsibilities

• Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, Schroeder Ambulatory Centre Policies and Procedures, as well as established industry guidelines.
• Education, Skills & Qualifications
• Degree or diploma in Volunteer Management, Hospitality, Human Resources, Communications, Health Administration, or a related field.
• 3–5 years leading volunteer programs, guest relations, or patient experience initiatives, ideally within an Ontario healthcare, hospital, or public-facing environment.
• Working familiarity with PHIPA, the Accessibility for Ontarians with Disabilities Act (AODA), and Ontario public health screening guidelines.
• Experience utilizing volunteer management platforms (e.g., Better Impact, Volgistics) and Microsoft 365.
• Clear Vulnerable Sector Check (VSC) and complete health/immunization clearance.
• Service Orientation: A passion for human-centered hospitality and empathy within a healthcare setting
• Initiative & Program Building: The drive to build structured operational processes and training from the ground up.
• Relationship Management: The ability to inspire volunteers while building credibility with clinical department heads.
• Adaptability: Agility in managing peak-hour clinic demands and solving front-line service gaps on the fly.
• Join Our Team: Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. The Centre will offer a comprehensive range of clinical, diagnostic, and surgical services in alignment with its mission to reduce pain, improve mobility, and streamline healthcare delivery.
• In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.
• At Schroeder Ambulatory Centre, we are committed to fostering an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process due to a disability or medical condition, please let us know. We will work with you to ensure your needs are met in a respectful and confidential manner.
• We appreciate all applications; however, only those selected for an interview will be contacted.