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We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
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The Digital Solutions Manager is responsible for identifying, developing and delivering digital solutions that improve operational performance, enhance customer experience and enable the strategic objectives of Vodafone Business Technology Solutions (VBTS).
The role bridges business needs and technology capabilities, working closely with operational teams, Technology Excellence, IT, vendors and business stakeholders to identify opportunities for digitisation, automation, AI adoption and process optimisation. The Digital Solutions Manager will lead the development of business cases, manage solution delivery and ensure benefits are realised through measurable performance improvements.
This role plays a key part in driving Vodafone's digital transformation agenda, ensuring technology is used effectively to simplify processes, improve productivity and create value across the organisation, working closely with AI Leads in the UK and AI Leads in Group.
Proven experience delivering digital transformation, business improvement, automation or technology-enabled change initiatives within a complex operational environment.
Strong understanding of digital technologies, including workflow automation, low-code platforms, AI solutions, data analytics and enterprise business systems.
Experience developing business cases, investment proposals and benefits realisation plans, with the ability to demonstrate measurable business value.
Excellent stakeholder management skills, with the ability to engage, influence and build relationships at all levels of the organisation.
Strong business analysis and problem-solving capabilities, with experience translating operational requirements into effective digital solutions.
Commercial awareness with an understanding of how technology investments drive operational performance, customer outcomes and financial benefits.
Experience managing multiple projects and priorities simultaneously
Degree-level qualification or equivalent experience in Business, Technology, Engineering or a related discipline; Lean Six Sigma, Project Management or Digital Transformation qualifications desirable.
Multinational telecommunications and digital services provider.
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