Vital Statistics Coordinator

Skills and Qualifications

• Post-secondary education with a minimum of 3 – 5 years business experience preferably in a municipal environment and strong front line customer service involving face to face customer service is required • Demonstrated knowledge regarding City functions and services to assist with inquiries in Clerks office and Council reception is an asset • Demonstrated experience in a team-oriented, customer service environment is required • Proficiency using Microsoft Office -Word, Excel, Outlook, Access, SAP and INFOR • Ability to demonstrate a high level of tact and diplomacy when dealing with clients, external agencies, senior management, different levels of government, physicians / coroners and medical staff, etc. • Proven team player with ability to manage conflict and effectively deal with difficult situations • Ability to maintain a high level of confidentiality • Strong attention to detail and able to proof-read and amend documents • Strong research and problem- resolution skills • Must be well organized and able to multi-task with conflicting priorities and timelines • Solid understanding of city policies, procedures, and administrative practices • Must be flexible with last minute changes to break periods and lunch hour • May require light lifting of supplies/materials
• Hourly Rate/Salary: $ 62,228.00 - $ 82,974.00 Hours of Work: 35 Work Location: Civic Centre Hybrid Workplace (For full-time permanent and temporary positions) Department/Division/Section: LEG/Legislative Services Dept , LEG/Office of the City Clerk , Elections & Vital Statistics Non-Union/Union: Non Union
• The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates. We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. All personal information is collected under the authority of the Municipal Act. Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. Learn more about the City’s commitment to Equity, Diversity and Inclusion . Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.