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Visa Processing Officer / PRO

Gulliver Travels
Dubai, UAE
Full Time
Mid
Onsite
AED 4,000/month / month
4 weeks ago
GDRFA Smart Services PortalICP Smart Channel PortalAmer & Tasheel SystemsNoqodi Payment GatewayMicrosoft OfficeUAE Immigration Laws
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GDRFA Smart Services PortalICP Smart Channel PortalAmer & Tasheel Systems
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Job Summary

  • Gulliver Voyage Travel LLC is seeking a Visa Processing Officer / PRO with hands on experience in managing UAE immigration, visa, and government related procedures.
  • The role involves complete ownership of visa quota management, GDRFA/ICP applications, Noqodi payments, and coordination with Amer & Tasheel centers.

Key Responsibilities

  • Apply, monitor, and manage Tourist, Visit, Employment, and Partner visas via GDRFA Dubai and ICP Smart Services.
  • Initiate and process new establishment setup, quota opening/increase, and employee sponsorship in the system.
  • Prepare, verify, and upload all visa related documents (passport, photo, tenancy, license, bank statement, etc.).
  • Track visa status, renewal, cancellations, and ensure zero expiry lapses.
  • Handle entry permit, status change, visa stamping, medical, and Emirates ID coordination.
  • Visit Amer, Tasheel, Immigration, and Ministry offices for document submissions, attestations, or clearances.
  • Manage labour card, e channel, and establishment updates with MOHRE and GDRFA.
  • Coordinate with Dubai Economy & Tourism (DET) for inbound tourism license and classification matters.
  • Stay updated with the latest UAE immigration laws and regulations.
  • Manage Noqodi wallet — ensure funds are topped up for visa applications.
  • Maintain transaction records, receipts, and payment summaries for visa processing fees.
  • Generate daily and monthly financial reports on visa expenses, refunds, and Noqodi balances.

Required Skills & Experience

  • Minimum 2–4 years of experience in UAE visa processing or PRO work (preferably in a travel agency or tourism company).
  • Proficient in using: GDRFA Smart Services Portal (Dubai), ICP Smart Channel Portal (Federal), Amer & Tasheel Systems, Noqodi Payment Gateway.
  • Strong understanding of visa types, quota systems, tourism establishment rules, and labour regulations.
  • Excellent communication and coordination skills with government departments.
  • Ability to work under pressure and meet strict deadlines.
  • Fluent in English (Arabic or Hindi/Urdu is a plus).
  • Proficiency in Microsoft Office (Excel, Word, Outlook) for reporting and tracking.

Pay

  • AED 4,000.00 AED 5,000.00 per month

Job Type

  • Full time

Work Location

  • In person

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