Virtual Assistant & Executive Assistant (Airbnb / Short-Term Rental Property Management)

Must-Have Qualifications

• 2+ years VA experience in STR or hospitality —you know back-to-backs, gap nights, and response-time metrics.
• Fire-tested problem solver who owns outcomes without hand-holding.
• Flawless written English and confident spoken English on calls.
• Tool-stack fluency: Slack, Hostaway (or similar PMS), ProhostAI, Intercom, Linear, Notion, Google Workspace, Zoom. Expert in Airbnb policies and knows their way around VRBO, Booking.com and Expedia.
• Time-zone reliability: able to hold a consistent 10-hour on-call window overlapping 9 a.m.– 9 p.m. ET or PT.
• High agency & curiosity: you spot inefficiencies and fix them before they become problems.

Nice-to-Have Extras

Success Metrics (First 90 Days)

Compensation & Benefits

• Compensation: $500-$1400/month depending on experience. 13th month pay.
• Paid time off: 7 days per year
• Fast-track growth into Ops Manager or Chief of Staff for standout performers.

How to Apply

• Submit your application on this portal Attach your résumé and a one-page cover letter together in one PDF file that includes: A specific guest crisis you solved independently. A metric you improved and how you did it. Record a one-minute video intro (phone video is fine). Briefly tell us who you are, your proudest STR win, and why you thrive in high-velocity environments. Upload it to an unlisted YouTube or Loom link and include the URL in your job application.
• Attach your résumé and a one-page cover letter together in one PDF file that includes: A specific guest crisis you solved independently. A metric you improved and how you did it.
• A specific guest crisis you solved independently.
• A metric you improved and how you did it.
• Record a one-minute video intro (phone video is fine). Briefly tell us who you are, your proudest STR win, and why you thrive in high-velocity environments. Upload it to an unlisted YouTube or Loom link and include the URL in your job application.
• Complete our 60-minute logic & scenario assessment at this link .
• Please note that your application will be considered only after completing both parts of the application listed above.
• Applications are reviewed on a rolling basis—early applicants get priority. If you love making complex operations hum and enjoy wearing many hats, we’d love to meet you.