VIP Lounge Host / E-Learning Specialist / Site Office Helper

Role overview

VIP guest services

• Welcome VIP guests, executives, clients, partners, and authorized visitors professionally and discreetly.
• Assist with check-in, seating, refreshments, lounge facilities, access procedures, reservations, visitor records, and service logs.
• Coordinate with reception, security, catering, transportation, facilities, and management teams.
• Handle inquiries and service concerns, maintain a presentable lounge, protect confidential information, and escalate sensitive matters.

E-learning administration

• Support online courses, virtual training programs, webinars, workshops, and digital learning activities.
• Assist with registration, learner onboarding, account setup, schedules, attendance, completion records, and course materials.
• Coordinate with instructors, trainers, learners, administrators, and technical-support teams.
• Monitor learner participation, course progress, assessments, completion requirements, records, certificates, feedback, and reports.
• Schedule virtual sessions, manage links and reminders, track attendance, respond to routine inquiries, and escalate technical issues.

Site-office support

• Support administration of site offices, project offices, construction offices, or operational locations where applicable.
• Maintain registers, correspondence, meeting records, forms, reports, permits, filing systems, and administrative documentation.
• Coordinate supplies, equipment, deliveries, courier collections, visitor logs, calendars, meetings, minutes, action trackers, and document distribution.
• Coordinate with project managers, engineers, contractors, suppliers, drivers, security, facilities, and other site personnel.
• Track requests, assist with inventory checks, support audits and inspections, and prepare operational reports.

Requirements

• A relevant bachelor’s degree or equivalent qualification is preferred.
• Three or more years of relevant professional experience is preferred.
• Experience across at least two relevant service, learning, training, or site-office areas is advantageous.
• Strong customer service, digital learning administration, document control, scheduling, and office coordination skills are required.
• Excellent spoken and written English is required; Arabic, Hindi, Urdu, Mandarin, French, or Russian is advantageous.
• Proficiency in Microsoft Office, Google Workspace, LMS platforms, CRM, and document-management systems is required.
• Experience with named LMS, virtual meeting, CRM, or document platforms is advantageous.
• Relevant certifications and UAE or GCC industry experience are advantageous but not required.

Work arrangement

• The role is fully remote and part-time within the United Arab Emirates.

What the employer offers

• Flexible part-time remote working opportunities and professional development across hospitality, digital learning, training administration, site-office coordination, and operations.
• Exposure to VIP clients, learners, instructors, project teams, suppliers, contractors, and corporate stakeholders.
• Continuous learning in hospitality technology, LMS platforms, digital training, document management, and operational coordination.