VIP Client Concierge

Hưng Thịnh Incons

Remote, UAE

Part-time

Entry

Remote

Discovered 2 weeks ago

VIP client serviceRelationship managementPersonalized service coordinationCustomer-experience practicesCommunication toolsProductivity tools

Free

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Key skills for this role

VIP client serviceRelationship managementPersonalized service coordination

The employer is seeking a polished and service-oriented VIP Client Concierge.

This is a part-time, fully remote opportunity serving high-value clients across international markets.

The concierge will work across service, operations, and relationship teams to coordinate responsive assistance.

Serve as the primary point of contact for assigned VIP clients and service requests.
Understand client preferences and coordinate personalized assistance.
Respond professionally to inquiries through remote communication channels.
Coordinate appointments, reservations, service requests, and special arrangements.
Maintain accurate client profiles, preferences, communications, and follow-up records.
Monitor outstanding requests and ensure timely support from appropriate teams.
Resolve routine service concerns and escalate complex matters appropriately.
Coordinate with hospitality, operations, sales, and customer-service stakeholders.
Prepare basic client activity reports and service-quality updates.
Identify ways to improve VIP client experiences and strengthen relationships.

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