Video Manager

Lead, manage, support and coach the warehouse video team in their daily management of equipment.

Participate in the recruitment and hiring process for the video department.

Manage and facilitate the onboarding and integration of new employees following their introductory period.

Train new hires on departmental processes, procedures, and company standards.

Plan and organise the daily activities of the department and prioritise technicians’ tasks.

Oversee team performance: set objectives, assess and manage performance, and address training and development needs.

Ensure proper technical resource management, including the availability of necessary parts, tools, and materials for the inspection, repair, preparation, and maintenance of video equipment.

Maintain optimal inventory management; follow up on missing and damaged equipment and ensure accurate records.

Monitor and ensure the timely return of all sub-rented equipment.

Prepare and pack complex video orders, including scanning and securing items in transport cases.

Coordinate the maintenance schedules and upkeep of all video equipment.

Provide ongoing coaching and training to team members on departmental policies and company procedures.

Support senior management with departmental budget planning and tracking.

Act as a point of contact for teams on the road regarding the technical aspects of equipment.

Assist with the organisation and execution of equipment transfers between locations.

Develop schedules, budgets, and labour plans for the successful execution of projects.

Communicate with clients to ensure project requirements and expectations are met.

Monitor the quality of work to ensure it aligns with Solotech’s standards.